PT Member Services

About the role

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs.

Responsibilities

• Process all aspects of facility memberships, locker rentals, programs and services
• Address and solve eligibility issues of members and prospective members
• Provide patrons and prospective members with accurate facility information
• Greet customers
• Perform other duties as required

Requirements

• Strong customer service skills
• Willingness and ability to enforce policies and resolve conflicts
• Basic computer skills
• Able to handle several tasks at once with frequent interruptions
• First Aid, CPR, AED certifications required

Competencies

• Technical Competencies: Basic computer competency
• Human Relations: Interaction with patrons, faculty, staff

Physical Demands

• Standing or walking for at least 50% of the work day
• Occasional bending, stooping

Work Environment

• Office environment
• Fitness center environment
• Moderate to loud noise

Benefits

View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view).