PT Library Customer Adviser - Anderson Branch

Essential Job Duties and Responsibilities

• Circulates materials to customers, including checking materials in and out, processing holds, registering customers, and collecting fees.
• Affords assistance with various technologies.
• Sherds returned materials.
• Searches for requested materials.
• Provides readers’ advisory and reference services.
• Participates in the location’s shared responsibilities, including desk set up, bookdrop, delivery, ILS reports, supply orders, and filling interagency requests.
• Affords assistance with collection maintenance, including weeding and reading shelves to ensure correct order.
• Affords assistance with programs, displays, and meeting room approvals.
• Refers customers’ issues and complaints to managers and/or designated persons-in-charge.
• Presents and deposits money from fees.
• Serves as the person-in-charge in the absence of leadership, as needed.
• Interprets the Library’s policies and procedures to the public in a customer-friendly manner.
• Supports and advances the Library’s mission of connecting people with the world of ideas and information.
• Embraces and embodies the Library’s core beliefs, strategic priorities and pillars of excellence.
• Demonstrates a commitment to diversity, equity and inclusion efforts of all colleagues and customers regardless of age, cultural background, ability, ethnicity, family status, gender identity, immigration status, national origin, race, religion, sex, sexual orientation, socioeconomic status, and veteran status.

Required Knowledge, Skills, and Abilities

• Skill in customer service.
• Ability to arrange materials in alphabetical and numerical order.
• Ability to work independently and with coworkers in a wide variety of situations with minimal supervision.
• Ability to use all technology applicable to the essential functions of the job and commonly used by the Library.

Qualifications

• Education: High School diploma or equivalent is required.
• Certifications or licensure: None.
• Years of relevant experience: None.
• Years of experience supervising: None.

Hours

24 hours per week, including evenings and Saturdays

Salary

$17.48

Deadline

Wednesday, July 22, 2026

We are an equal opportunity employer committed to building a diverse and dynamic workforce who is responsive to the needs of our community.

We recruit and hire the most qualified applicant without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, disability, national origin, ancestry, military status, creed or any other legally protected status.