PT - HR Operations Consultant - Onsite, St. Alphonsus Medical Center (Boise, ID)

About the Role

HR Operations Consultant serves as a business operations consultant and liaison to HM business line leaders and Centers of Excellence (COEs), supporting operations, projects, programs, and service delivery outcomes. This role requires critical thinking, problem-solving, and the ability to independently complete actions involving planning, implementation, coordination, and evaluation. The consultant provides support to the CHRO/Director HRBP in implementing HR strategy, workforce plans, and operational services while ensuring alignment with business goals.

Responsibilities

• Provide consultative support to CHRO/Director HRBP in implementing HR strategy, workforce plans, and operational services.
• Ensure HR programs and services meet delivery expectations and align with business strategy.
• Collaborate with business operational leaders to identify local business needs and leverage COE resources for desired outcomes.
• Develop integrated solutions to resolve technical and business issues supporting HR needs.
• Serve as the ministry point of contact for HR Shared Services (HRSS) and COEs, ensuring requests align with organizational and talent strategy (e.g., supervisory org changes, job evaluation, internal equity, market pricing).
• Obtain and exchange information in response to COE services; provide clarification of business operational services and issue resolution.
• Support HRSC processes and HR employment administration activities (e.g., subpoenas, colleague records).
• Conduct data integrity audits; review, verify, and maintain system data (e.g., supervisory orgs) and correct discrepancies.
• Identify, prepare, and interpret statistical and operational reports and metrics.
• Prepare, develop, and present communication materials, documentation, templates, toolkits, reports, and guidelines for various audiences.
• Maintain local HR intranet site updates and policy updates (reviewing, uploading, and indexing).
• Gather, validate, and prepare colleague and organizational data for transactions resulting from acquisitions, transitions, job eliminations, and transfers.
• Coordinate support for organizational changes, colleague retention, or other ministry initiatives, including data transactions and communications.
• Support organizational engagement and recognition programs, including event coordination and facilitation.
• Perform job description updates and maintenance for job families or roles pending standardization.
• Respond to department business leader requests for HR/COE information and direct leaders to self-service or shared services channels.
• Provide training and guidance as needed.
• Act as a liaison between HR and executives, management, professionals, and colleagues.

Requirements

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field, or an equivalent combination of education and experience.
• Minimum of three (3) years of progressively responsible Human Resources experience, which may include Talent Management, Organizational Development, Workforce Planning, Total Rewards, and Colleague & Labor Relations.
• Experience with state and federal laws and government and regulatory reporting requirements related to HR.
• Experience in the development, interpretation, and application of human resources policies, practices, and programs.

Qualifications

• Labor/Union experience preferred.
• HR Generalist experience within a healthcare environment preferred.
• Strong data analytics skills highly preferred.
• Strong interpersonal and communication skills.
• HR leadership/management experience preferred.
• Experience with colleague engagement and recognition event facilitation.

Skills

• Consultation Service: Provides consultative support to HR Leadership in implementing HR strategy and workforce plans.
• Operational Expertise: Provides leadership, direction, and oversight of HR programs or workstreams; ensures alignment of HR services, processes, policies, and procedures.
• Project Management: Manages and implements small to medium-scale projects, programs, and initiatives.
• Data Management & Analysis: Researches and compiles information to support operational projects; synthesizes and analyzes data to provide actionable insights.
• Knowledge of applicable Federal, state, and local laws/regulations, Trinity Health Integrity & Compliance Program, and Code of Conduct.