HR Operations Consultant - Onsite, St. Alphonsus Medical Center (Boise, ID)

About the Role

The HR Operations Consultant serves as a business operations consultant and liaison to HM business line leaders and Centers of Excellence (COEs), supporting operations, projects, programs, and service delivery outcomes. This role requires critical thinking, problem-solving, and the ability to independently complete actions involving planning, implementation, coordination, and evaluation. The consultant provides support in implementing HR strategy, workforce plans, and operational services, ensuring alignment with business goals.

Responsibilities

• Provide consultative support to the CHRO/Director HRBP in implementing HM business HR strategy, workforce plans, and operational services.
• Ensure HR programs and services meet delivery expectations and align with business strategy.
• Guide and support business operational leaders to identify local business needs while leveraging COE resources.
• Serve as the ministry point of contact for HR Shared Services (HRSS) and COEs, ensuring requests align with HRBP and leadership strategy (e.g., supervisory org changes, job evaluation, internal equity, market pricing).
• Obtain and exchange information in response to COE services; provide technical clarification and issue resolution.
• Conduct data integrity audits, review and maintain system data (e.g., supervisory orgs), and correct discrepancies.
• Prepare statistical and operational reports, providing interpretation and application of data.
• Develop and present communication materials, documentation, templates, toolkits, and guidelines for various audiences.
• Maintain local HR intranet site updates and policy updates (reviewing, uploading, and indexing).
• Gather, validate, and prepare colleague and organizational data for transactions related to acquisitions, transitions, job eliminations, and transfers.
• Coordinate support for organizational changes, colleague retention, and other ministry initiatives, including data transactions and communications.
• Support organizational engagement and recognition programs, including event coordination and facilitation.
• Perform job description updates and maintenance for job families or roles pending standardization.
• Respond to department business leader requests for internal HR/COE information and direct leaders toward self-service or shared services channels.
• Act as a liaison between HR and executives, management, professionals, and colleagues.

Requirements

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field, or an equivalent combination of education and experience.
• Minimum of three (3) years of progressively responsible Human Resources experience, which may include Talent Management, Organizational Development, Workforce Planning, Total Rewards, and Colleague & Labor Relations.
• Experience with state and federal laws and government regulatory reporting requirements related to HR.
• Experience in the development, interpretation, and application of human resources policies, practices, and programs.

Qualifications

• Healthcare experience supporting medical groups preferred.
• Strong computer skills, including proficiency in MS Office applications (Excel, Word).
• Strong interpersonal and communication skills.
• HR leadership/management experience preferred.
• Experience with colleague engagement and recognition event facilitation.

Skills

• Consultation Service: Provides consultative support to HR Leadership in implementing HR strategy and workforce plans.
• Operational Expertise: Provides leadership and oversight of HR programs or workstreams, ensuring alignment of HR services, processes, policies, and procedures.
• Project Management: Manages and implements small to medium-scale projects, programs, and initiatives.
• Data Management & Analysis: Researches and compiles information to support operational projects, synthesizes and analyzes data, and provides detailed summaries and recommendations.
• Knowledge of applicable Federal, state, and local laws/regulations, Trinity Health Integrity & Compliance Program, and Code of Conduct.