PT Brand Ambassador

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products across apparel, accessories, home, fragrances, and hospitality. For more than 50 years the company has built a distinctive image and a portfolio of world‑recognised brands, including Ralph Lauren, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, and others. Ralph Lauren fosters a culture of inclusion through talent development, education, employee groups, and celebration, emphasizing belonging, fairness, and diverse perspectives.

About the role

Part‑Time Brand Ambassadors are the entry point for future leadership roles within Ralph Lauren. They are expected to provide a personalized, inspiring shopping experience that exceeds customer expectations, act as team players who are curious, resourceful, and exemplify inclusivity, and drive business results while supporting company initiatives and new technologies.

Responsibilities

• Motivate and drive daily, weekly, and monthly sales goals.
• Proactively focus on the customer in all decisions and interactions.
• Support company initiatives and participate in team training to achieve business results.
• Utilize “More Ways to Shop” and new technology to drive sales.
• Represent and uphold RL brand experience expectations in store.
• Deliver a consistent experience aligned with RL brand vision and core values.
• Foster a collaborative environment centered on the customer.
• Engage in networking to build a clientele and provide ongoing feedback to management on successes, opportunities, and category needs.
• Strengthen customer connectivity through alternative purchasing processes (Gladly, Click to Zoom, JRNI, Ship to Home) and digital tools (QR codes, digital catalogs, virtual stores).
• Ensure sales floor and store standards are consistently met.

Requirements

• Retail or similar industry experience in a complex, high‑volume or high‑profile specialty environment (preferred).
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor, stock/dressing room, cash wrap, and office; lift or climb up to 30 lb and climb moderately.
• Proficiency in operating the register and standing, moving, and walking for multiple hours.
• Flexibility to work a schedule that includes days, evenings, weekends, possible overnight shifts, and travel as required.
• Ability to build and maintain positive working relationships with customers, management, and co‑workers.