PT - Assessment Assistant

About the role

We are seeking a candidate who can create a welcoming work environment and provide proctoring services for certification and academic exams.

Responsibilities

• Coordinate and oversee day-to-day administration and proctoring of certification and academic exams both on campus and virtually.
• Provide appropriate proctoring services for both Ivy Tech students and non-Ivy Tech candidates according to required protocols and guidelines.
• Work closely with the Testing Services Manager to maintain currency in skills and procedures.
• Administer certification, assessment, and distance education exams according to designated proctor policies and procedures.
• Complete required proctor and employee training and stay current with exam protocol changes.
• Become certified in virtual proctoring.
• Maintain accurate records of all assessment services provided and supply this information to appropriate college offices on a timely basis.
• Adjust testing procedures for individuals according to documentation provided by the Director of Student Support Services prior to testing session.
• Aid in scheduling testing center activity.
• Maintain inventory of certification testing materials, vouchers, score units, etc.
• Develop and maintain excellent working relationships with testing vendors.
• Help develop and maintain procedures for the Testing Center.
• Help with training new proctors and providing updated training as procedures change.
• Help maintain voucher inventory and document voucher usage.
• Absorb responsibilities for overseeing Distance Education and Make Up testing forms and procedures including communication with faculty and students.
• Manage the day-to-day workings of the center in the absence of the Testing Services Manager.
• Be willing to work flexible and expanded hours when the need arises and during heavy volume testing including Saturdays.

Requirements

• Associates Degree preferred.
• Must be able to travel to sites to administer tests, therefore must have and maintain a valid driver’s license, and be insurable under the college authorized driver criteria.
• Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students, employees and clients and which every individual feels respected and valued.
• Must exhibit excellent interpersonal communication, telephone, confidentiality, and customer service skills.
• Must be able to maintain confidentiality of records and information.
• Excellent word processing and spreadsheet computing skills in Microsoft Office and Google Workspace are required.
• Requires the ability to interpret and understand complex assessment instructions, to use problem solving techniques as they arise and to reason to make decisions.

Qualifications

Selected candidate for employment will be subject to pre-employment background checks, including criminal history check, and any offer of employment will be contingent upon that outcome.

Skills

• Excellent interpersonal communication, telephone, confidentiality, and customer service skills.
• Ability to interpret and understand complex assessment instructions, to use problem solving techniques as they arise and to reason to make decisions.

Benefits

Ivy Tech Community College offers a variety of benefits including:

• Health & Wellness
• Vision Care Plan
• Employee Assistance Program
• Financial & Retirement Benefits
• Fee Remission
• Retirement Savings
• Training and Development
• Professional Development
• Flexible Work Arrangements
• Comprehensive Insurance
• Employee Discounts

For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.