Psychiatric Certified Medical Assistant

JOB SUMMARY

The Certified Medical Assistant for psychiatry provides information, services, and assistance for all psychiatry services. Staff supported by this position include psychiatrists and Advanced Practice Nurse.

Responsibilities

• Cover scheduling for psychiatrists - maintain calendars in Cerner, make schedule changes and communicate changes with clients and staff.
• Maintain schedules for compliance with BH policy regarding participation in BH tx/psychiatry.
• Prepare paper client records for psychiatrist each day.
• Scan progress notes, enter diagnosis, medication and maintain charts for psychiatrist.
• Facilitate and document communication between psychiatrist, clinicians and patients.
• Aid clinicians and psychiatrists with completing prior authorizations, disability paperwork, referral letters and other correspondence.
• Support psychiatry staff and coordinate psychotropic medications requests for refill.
• Responsible for prior authorization of psychotropic medications.
• Aid with psychiatrist access to Cerner.
• Manage Medicare/Medicaid billing spreadsheet, send to billing staff weekly.
• Affirm prescription drug monitoring program compliance.
• Attend all interdisciplinary staff meetings.
• Coordinate work processes with other program managers.
• Aid with telehealth.
• Give injections of psychiatric or MAT medications.
• Secure patient information and maintain patient confidentiality by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
• Counsel patients by transmitting physician's orders and questions about refills, appointments and referrals.
• Schedule appointments and follow-up appointments; verifying times with patients; preparing charts and consent forms.
• Ensure a safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations.

Qualifications

• High School Diploma
• Certified Medical Assistant (CMA) certification
• Preferred: 1-year experience in Behavioral Health setting

Physical Demands

• Frequent sitting and talking or hearing
• Occasional walking, using hands to finger, handle, or operate computers, objects, tools, or controls, reaching with hands and arms
• Lifting and/or moving up to 30 pounds
• Close vision and ability to adjust focus

Notes

• PIHC provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
• Recreational drugs, weapons and violence are not permitted on agency property or at any agency events or programs.
• Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for all jobs, if not currently employed by Positive Impact Health Centers.