Psychiatric Care Coordinator - Registered Nurse

Responsibilities

• Monitor and manage active psychiatric caseloads, including outreach to patients who have missed appointments or have not been seen within 90 days
• Conduct warm handoffs for patients transitioning to higher or lower levels of care (e.g., Intensive Outpatient Programs (IOP))
• Perform RN-driven care planning visits for patient caseload in compliance with Patient-Centered Medical Home (PCMH) RN care planning requirements
• Cook up care with external providers, including IOP programs, visiting nurses, and specialty services
• Obtain updates from IOP providers and support patients in re-establishing care following program completion
• Follow up on referrals to specialty services (e.g., neuropsychology, sleep medicine) to ensure continuity of care
• Facilitate release of information (ROI) requests and obtain relevant medical records from outside providers
• Serve as a primary point of contact for urgent patient calls and clinical concerns, triaging appropriately
• Conduct psychiatric intake work-ups for both in person and telehealth visits, including gathering clinical history and supporting documentation
• Aid providers in managing patient care needs, including lab coordination, medication monitoring, and follow-up care
• Support utilization of lab services, including urine toxicology (UTOX) and pharmacogenetic testing (e.g., GeneSight)
• Provide patient education on mental health conditions, treatment plans, and medication adherence
• Promote patient engagement and self-management through education and supportive interventions

Requirements

• High School Diploma
• Unencumbered RN License in the State of Connecticut
• At least 1 year of clinical experience
• Ability to maintain a trauma-informed space
• Ability to relate to a broad range of people and communicate clearly, using tact, discretion, and sensitivity with patients

Preferred Requirements

• Spanish language fluency
• At least 1 year of psychiatric nursing experience
• Bachelor of Science in Nursing
• At least 1 year of experience providing gender-affirming care
• Working knowledge of Epic (EHR)
• At least 1 year of experience providing HIV prevention and treatment services

Compensation & Benefits

• Salary: $86,000 - $92,000
• Medical, Dental And Vision Benefits

About the Role

The Psychiatric Care Coordinator / Nurse (RN) plays a key role in supporting behavioral health services through clinical care coordination, patient follow-up, and interdisciplinary collaboration.

Qualifications

The ideal candidate for this role is passionate about LGBTQ health care. Anchor Health is a busy and dynamic workplace, and they should have excellent communication, time management, flexibility, and critical thinking skills.

Skills

The ideal candidate should have excellent communication, time management, flexibility, and critical thinking skills.

Benefits

We strongly encourage people of color, trans and nonbinary people, and queer people to apply. Anchor Health is an equal opportunity employer and welcomes everyone, including nonLGBTQ people, to join our team. We do not discriminate on the basis of race, color, national and/or ethnic origin, ancestry and/or shared ancestry, immigration status, English language proficiency, age, religion and/or creed, disability (including record of disability), sex (including sex stereotypes and sex characteristics), gender, gender identity, and/or gender expression, physical appearance (including body size), affectional or sexual orientation, pregnancy and related conditions, parental, familial, and marital status, military or veteran status, genetic information, HIV status, the intersection of these aforementioned identities, and any other status protected under federal, state, or local law, in all phases of employment. These phases include recruitment, advertisement for employment, hiring, placement, compensation, training, promotion, discipline, evaluation, commendations, termination, layoff, and other conditions of employment against any employee or job applicant.