PSRI - Case Manager

Responsibilities

• Make required contacts per month to consumers.
• Adhere to treatment plans and provide services and interventions as planned.
• Write progress notes (24-48 hours) and bill for services provided.
• Adhere to DBHDD guidelines in regard to the quality of documentation.
• Complete notes within agency policy timeline.
• Recognize consumer needs and assist them in obtaining appropriate services.
• Provide consumer information for outside resources and encourage them to access them as independently as possible.
• Communicate accurate information to others in a professional and courteous manner; convey a willingness to assist.
• Show consideration for others, work cooperatively with any coworker, provide constructive feedback without undue criticism of others; display appreciation of differences in approaches, personalities, and viewpoints of others.
• Solicit input of those who are affected by plans or actions; give credit and recognition to others who have contributed; demonstrate concern for treating people fairly and equitably.
• Accept responsibility for own mistakes and take action to prevent similar occurrences; work to resolve conflicts and to identify solutions in which all parties benefit.
• Identify team goals and ways to work with coworkers to accomplish those goals; work to keep group activities productive/focused on results.
• Show eagerness to learn and assume responsibility; seek out and accept increased responsibility; display a "can do" approach to work.
• Show persistence and seek alternatives when obstacles arise; seek alternative solutions; do things before being asked or forced to by events.
• Work within the system in a resourceful manner to accomplish reasonable work goals; show flexibility in response to process changes and adapt to and accommodate new methods and procedures.
• Accept direction and feedback from supervisors and follow through appropriately.
• Attend in-service training as required.
• Attend monthly staff meetings.
• Attend meetings with other agencies/court as requested.
• Contact Supervisor/Clinical Supervisor to obtain guidance and assistance when necessary.
• Review available professional literature and educational material in a timely manner to improve the level of knowledge/skills.
• Complete all duties assigned in a timely manner.

Requirements

• High School Diploma/GED Equivalent
• Valid Georgia Driver’s License
• Effective verbal and written communication skills
• Strong interpersonal skills and the ability to work effectively with diverse communities
• Experience with Microsoft 365 Office Products
• Ability to work independently and in collaboration with others

Qualifications

• Bachelor's Degree in a related field (Social Work, Psychology, Human Services, etc.)
• Previous experience with case management or behavioral health

Skills

• Microsoft 365 Office Products

Benefits

• Medical, Dental & Vision Plan Options!
• Generous Paid-Time Off Policy with Flexibility
• 401(k) Plan with Company Match!
• Short- & Long-Term Disability Plans!
• Access to our Employee Assistance Program (EAP)!
• Paid Training Time!
• Opportunities for Career Growth & Advancement!