PSA Specialist I

About the role

The PSA financial support specialist manages all the financials for select client projects using SAP and other proprietary business systems. This role supports consultants and project managers in setting up, monitoring, and controlling the financials of projects.

Responsibilities

• Build relationships with consultants to understand the nature of the projects and clients
• Advise consultants on the most effective way to use the financial system for their projects
• Look for opportunities to improve the system and streamline processes and champion these improvements within the PMO
• Maintain project financials and manage all system entry, data, and reporting requirements
• Interpret contracts to define the most effective way to set up in the system
• Enter projects into the system accurately and within agreed timeframes
• Work with consultants and PMs to define resources for projects and enter into system
• Set up and maintain client information in systems
• Monitor time entry for projects and ensure all time is entered
• Monitor project financials, raise issues and opportunities related to revenue to consultants
• Distribute project reports to consultants communicating requirements around forecasting, revenue recognition and billing
• Track project expenses
• Partner with consultants on monthly revenue calls
• Co-ordinate and manage use of external contractors on projects
• Trigger invoices according to billing schedule and project set up
• Manage collections proactively through monitoring billing reports and communicating with account leader when outstanding invoices require action
• May build relationships with client accounts payable departments to facilitate collections process
• Close projects through keeping the system clean once complete
• Document and report on project profitability at project, client and territory levels
• Document lessons learned and suggested improvements regarding project set up and financial management
• Act as the first point of contact for client queries on projects, including contracts, delivery, and financial queries

Requirements

Minimum of corporate internship experience required, 1 year corporate setting experience preferred. Aptitude for financial and mathematical concepts. Experience in accounting and customer service related fields is a plus. Experience with SAP or other ERP systems a plus.

Qualifications

• Strong financial acumen
• Strong customer service skills for both internal and external customers
• Must be able to work with little supervision, and be able to organize multiple priorities and work deadlines (in accordance with local employment laws)
• Must be detail-oriented
• Excellent communication skills with the ability to persuade and influence others without authority
• Ability to work in a team setting and maintain a positive attitude and outlook when under pressure
• High level of professionalism and ability to work with senior level executives
• Proficiency in MS Word, Excel, Outlook, and PowerPoint with the ability to learn challenging internal software programs

Skills

Strong financial acumen, strong customer service skills, ability to work with little supervision, detail-oriented, excellent communication skills, ability to work in a team setting, high level of professionalism, proficiency in MS Office, and ability to learn challenging internal software programs.

Benefits

Korn Ferry offers competitive compensation and benefits commensurate with experience. Korn Ferry may use AI as part of its recruitment process, but all hiring decisions are made by humans. Korn Ferry Benefits include health benefits, critical illness, accident injury, hospital indemnity, legal insurance, a tax deferred savings plan, an employee stock purchase program, vacation, sick leave, and a Korn Ferry Cares Wellbeing Platform offering digital mental health support programs. Internal Mobility at Korn Ferry allows current Korn Ferry employees to apply for different positions within the company. Korn Ferry is an Equal Employment Opportunity Employer.