PS UU Student - Admin/Clerical (Work-Study)

About the role

The Audiology Technician supports the daily operations of the audiology clinic by managing hearing aid repairs and shipments, assisting with patient communication and troubleshooting, maintaining clinic supplies, and providing general support to audiologists. This position offers hands-on experience in audiology clinic operations and hearing healthcare services. This job is patient-sensitive and requires compliance with CDC immunization standards and hospital policy, with limited exemptions for medical contraindications or religious beliefs. The role is limited to University of Utah students who have been awarded a Federal Work-Study Award for the current year; eligibility will be verified before hire.

Additional Information: The University is a participating employer with Utah Retirement Systems (URS). Eligible new hires with prior URS service may elect to enroll in URS if they make the election before they become eligible for retirement. This position may require the successful completion of a criminal background check and/or drug screen.

Responsibilities

• Manage incoming hearing aid shipments, accessories, and repair cases, including documentation and processing.
• Answer clinic phone calls and assist with patient communication and scheduling inquiries.
• Provide basic hearing aid troubleshooting and support under audiologist supervision.
• Maintain clinic inventory and ensure supplies, materials, and equipment are adequately stocked.
• Support audiologists with clinical, administrative, and operational tasks to promote efficient clinic workflow.

Qualifications

• Must be a University of Utah student with a current Federal Work-Study Award.
• Patient‑sensitive position: must meet immunization requirements per CDC standards and hospital policy (limited exemptions for documented medical contraindications or religious beliefs).

Skills

• Strong interpersonal, communication, and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage multiple responsibilities.
• Proficiency with computer systems and electronic records.
• Dependable, professional, and punctual.
• Ability to maintain patient confidentiality and professionalism in a healthcare setting.
• Interest in hearing healthcare, clinical operations, and patient care.

Pay

Pay rate: $20 per hour.

Schedule

Part‑time, up to 10 hours per week; day shift.