Provisioning Coordinator
Our client is a global data and technology provider serving markets including financial services, healthcare, automotive, agribusiness, and insurance. They address the challenge of unlocking data potential by investing in advanced technologies and a workforce spread across 32 countries, enabling impactful solutions for individuals and businesses worldwide.
About the Opportunity
The Provisioning Coordinator plays a key role in managing power of attorney documentation, address of record, and SIDES changes for client accounts. This position ensures efficient client onboarding and data operations by coordinating with clients, internal teams, and state agencies. The role supports seamless processes critical to client relationship management and operational accuracy.
Responsibilities
- Create process flows for power of attorney documentation
- Maintain address of record and SIDES documentation
- Resolve delays in the POA process to maintain schedules
- Manage and update client contact information
- Oversee daily client data operations
- Communicate with internal staff and state agencies
- Provide status updates for audit resolutions
- Track tasks and follow up on alerts to ensure smooth operations
Requirements
- Minimum 3 years experience with Unemployment Insurance POAs
- Knowledge of PEO POAs
- Ability to prioritize tasks and resolve issues
- Experience with contact and data management systems
- Strong interpersonal and team collaboration skills
- Ability to work independently
- Proficiency in Microsoft Office Suite, including advanced Excel skills
Pay
Salary range: USD 40,556 to USD 70,461 per year. Compensation includes a bonus plan.
Benefits
- Full medical, dental, and vision coverage
- Matching 401(k) plan
- Fully remote work environment
- Flexible time off including volunteer time, vacation, sick leave, and 12 paid holidays