Provider Solutions Representative

About the role

MoveDocs is seeking a Representative to join our growing PreCare team. The ideal candidate will serve as the central contact between PreCare and assigned firms, facilitating communication and ensuring that all parties involved receive timely and accurate information.

Responsibilities

• Serve as the central contact between PreCare and assigned firms, engaging with professionalism and integrity
• Proactively gather case and underwriting information and set communication cadences tailored to each firm
• Facilitate updates on Procedure Requests and treatment during the underwriting process
• Work with firms to confirm representation and collect underwriting information for Portfolio/Buyout operations
• Collaborate with the PreCare team on efficient, firm-specific workflows, and partner with Revenue and Business Development to strengthen relationships and resolve communication gaps
• Focus on speeding communication so patients receive treatment quickly

Requirements

• A high school diploma or equivalent
• 1-3 years of personal injury experience (paralegal, medical, or insurance adjuster)
• Proficiency with Microsoft Office, especially Excel
• Self-motivated with the ability to work independently and take initiative
• Strong organization and communication skills with a focus on efficiency, excellent customer service and interpersonal abilities, and problem-solving with innovative thinking
• Able to work in-office at our Las Vegas, NV office

Benefits

We offer competitive compensation and a comprehensive benefits package, including:

• A choice of multiple medical plans
• Dental coverage
• Vision coverage
• Lifetime life insurance
• A 401(k) with generous company match
• Flexible spending accounts for medical and dependent expenses
• Time off to recharge