Provider Relations Specialist

About the role

Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners (UMP), supporting Panorama Orthopedics & Spine Center, a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes.

Responsibilities

• Represent and communicate Panorama partner practices mission(s), value proposition(s), care model(s), physician updates and clinical outcomes to the medical community in a specified territory/market.
• Facilitate relationship development between referring providers and Panorama providers.
• Identify and mine data sources to target and deploy resources against areas of opportunity and focus for Panorama service lines, clinic locations and providers.
• Assist in analysis, development strategies and methodologies to grow core services.
• Leverage market planning tools and CRM/PRM to strategically target, initiate and maintain relationships with relevant referring providers (physicians, APPs, PTs).
• Identify opportunities for provider relations development and execute on them - plan and coordinate lunches, drop-ins, lunch & learns, virtual meetings, physician education, networking events and hospitality events.
• Carefully coordinate hospitality events, including but not limited to ticket distribution, gifts, follow-up ordering food for suites and lunches.
• Provide monthly documentation and reporting for many aspects of the provider relations ecosystem: education, hospitality, outreach, referral patterns and overall impact.
• Be physically present in the market 4-5 days a week visiting Panorama practice offices and referring provider offices; a regular cadence and territory will be established upon hire; mileage reimbursement will be provided for travel to referring provider offices.

Qualifications

• Minimum 3-5 years relevant experience in a consultative sales role, with additional core skills of communication, interpersonal relationships, and negotiation.
• Health care and marketing experience preferred, with an understanding of managed care, reimbursement dynamics (payor strategy).
• Driven and self-motivated with the ability to perform at a high level working autonomously when needed.
• Understanding of business data/outcomes and experience using data to support/refute hypotheses, build strategies and guide actions.
• Technically literate with computer proficiency with Microsoft Office, CRM platform(s) and EMRs.
• A client service mentality – you understand that we exist to support and deliver for the practices that are part of UMP.
• Passion and infectious enthusiasm for the brand you represent.

Skills

• Excellent communication and interpersonal skills.
• Ability to develop and maintain strong relationships with healthcare professionals.
• Proficiency in CRM platforms and EMRs.

Benefits

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount.
• Dental & Vision Insurance.
• 401(k) with Annual Employer Contributions.
• Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more.
• Employee Assistance Program (EAP): Employer-paid support for life’s challenges.
• Generous Paid Time Off: Up to 4 weeks of PTO starting out. (Increases with tenure)
• 7 paid holidays + 2 floating holidays.
• Bonus eligible.

Pay

$52,000 - $87,000, based on experience.

Schedule

Full-time.