Provider Relations Specialist

Who we are

IHCS provides an Integrated Delivery System in the home setting, which includes DME, Respiratory, Home Health, and Home Infusion services. We have a network of Medicare and/or Medicaid Certified and Accredited providers available 24/7. Founded with over 15 years of experience, we are the market leader in Home Health, Durable Medical Equipment, and Home Infusion Services. We are committed to improving and enhancing the daily lives of our patients.

What Will You Be Doing

The Provider Relations Specialist contributes to the team's success by providing high-level customer service, administrative support, provider training, and project coordination throughout the process and full cycle scope of services, specifically for DME & Home Health downstream providers.

What You Need To Succeed

• Minimum of an Associate's Degree plus two (2) years of work experience with a plan payer, in health care, or a related field with Provider Network Development and/or Provider Relations.
• Two (2) years of experience may be considered in lieu of a Bachelor’s Degree.
• Knowledge and understanding of managed care concepts.
• Ability to manage multiple priorities and changing requirements.
• Handle conflict and diffuse confrontational situations.
• Demonstrate accountability and dependability.
• Effective interpersonal skills, including articulateness, diplomacy, and the ability to persuade and motivate others.
• Communicate effectively verbally and in writing, listen attentively and with empathy, and work well in a team environment.
• Be self-motivated and demonstrate a sense of urgency and commitment, prioritizing organizational needs.
• Be resourceful and creative within defined guidelines, parameters, and expectations.

Competencies

• Managed Care
• Home Care Services
• Healthcare Business Acumen

Benefits

• Full-time team members receive a competitive compensation package, including medical, vision, dental, short- and long-term insurance.
• Employer-paid life insurance.
• 401K with employer contribution.
• Wellness program with reward incentives.
• Employee recognition and reward programs.
• A comprehensive paid training program.

Pay

Competitive compensation package, including medical, vision, dental, short- and long-term insurance, employer-paid life insurance, 401K with employer contribution, wellness program with reward incentives, employee recognition and reward programs, and comprehensive paid training program.

Schedule

Full-time schedule.