Provider Relations Liaison

Job Description

Manages targeted physicians and practices for referral development and retention, focusing on service lines and outpatient imaging services. Identifies, initiates, and maintains contact with key referral sources to develop business relationships. Manages prospect list and territory database to meet assigned goals and maximize impact. Makes face-to-face contacts and presentations to current referring physicians and potential prospects. Conducts proactive field work with targeted physicians and office staff to identify needs and match them with organizational offerings. Develops relationship sales funnel and physician profiles to track intelligence, referral desires, and potential referral relationships. Coordinates team presentations with service line managers and specialists to referring physicians. Regularly shares service line enhancements with referring physicians on behalf of the organization. Documents physician visits, contacts, issue resolution, and market intelligence in customer relations management software. Implements issue resolution processes and acts as liaison for information between parties. Provides information internally to facilitate physician access to services, issue resolution, and new offerings. Develops and manages sales plans, including analyzing physician information and identifying key sales strategies.

Knowledge, Skills, And Abilities

• Excellent negotiation and communication skills, including verbal, written and public speaking (platform skills)
• Ability to develop and sustain professional relationships and loyalty to the hospital as well as develop new referral sources
• Demonstrate initiative, poise, confidence, and willingness to accept challenges
• Ability to travel between hospital and physician offices
• Ability to work a flexible schedule to meet the demands of the position
• Must possess good time management skills and be customer and results oriented
• Familiarity with hospital operations, language, and roles
• Ability to verbally articulate service line and product attributes
• Ability to actively listen to physician and practice needs for hospital inpatient/outpatient services
• Ability to conceptualize and generate sales within a fluid environment, with skill in identifying and setting priorities
• Excellent interpersonal skills with ability to interact with physicians, employees, allied health providers and healthcare leadership
• Demonstrated writing ability
• Knowledge of the hospital sales industry
• Self-directed with an ability to oversee multiple projects/activities simultaneously

Education and Experience

• Bachelor's [Required]
• 4+ years in healthcare sales experience, preferably hospital sales; comparable experience and knowledge may be considered in lieu of sales experience [Required]

Additional Information

• An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement: Bachelors degree and 4+ years of experience OR Associates degree and 6+ years of experience OR High School Grad or Equivalent and 10+ years of experience
• Licenses And Certifications: Driver's License (DL) [Required]

Physical Requirements

View physical requirements

Pay Range

$64,536.91 - $120,041.82