Provider Relations Assistant - Remote Opportunity

Key Responsibilities

• Maintain and update provider schedules, including audits, changes, cancellations, and weekly distribution
• Serve as a primary point of contact for providers via phone and email, resolving questions in a timely manner
• Accurately record provider hours in internal systems such as WATS and payroll platforms
• Cook up travel arrangements for providers when applicable
• Monitor and respond to the provider relations inbox to ensure consistent communication
• Aid in the creation and rollout of Memoranda of Understanding (MOUs) across teams
• Assist the Scheduling Operations Manager with ongoing projects and general administrative support, including occasional overtime

Qualifications

• A high school diploma or equivalent is required
• At least 1 year of experience in an administrative or clerical role
• Scheduling or provider relations experience is preferred but not required

What We Offer

• Health & Wellness: Medical, dental, and vision coverage options
• Time Off: Paid time off, company holidays, and a floating holiday
• Retail Savings: 401(k) plan with employer match
• Additional Coverage: LTD, STD, FSA, voluntary life/AD&D, plus company-paid life and AD&D
• Education Benefits: Tuition reimbursement and student loan repayment assistance (tax-free)
• Family Support: Paid maternity and parental leave
• Remote Flexibility: Work from home with a consistent weekday schedule and no on-call responsibilities

About the Role

The Provider Relations Assistant supports the coordination and day-to-day communication between healthcare providers and internal departments. In this fully remote role, you’ll help manage provider schedules, maintain accurate records, and ensure timely follow-up on inquiries to keep operations running efficiently.

Pay

This position starts at $19/hour.

Schedule

This is a full-time opportunity, Monday–Friday (8:00 AM–4:30 PM).

Benefits

The IMA Group offers Health & Wellness benefits, Time Off, Retail Savings, Additional Coverage, Education Benefits, Family Support, and Remote Flexibility.

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The IMA Group is an Affirmative Action/Equal Opportunity Employer.