Protective Services Worker

An exciting full-time opportunity to join a dynamic team dedicated to elder protective services in the Franklin County area. This hybrid role is based out of our Greenfield office.

About the Role

The Protective Services Worker conducts thorough assessments of reports of elder abuse, neglect, financial exploitation, and self-neglect. The role involves providing services and/or referrals to help mitigate risks, forming positive partnerships with local agencies, and working with affiliated professionals involved in protective services and supports.

Responsibilities

• Receive reports of abuse, neglect, self-neglect, financial exploitation, and self-neglect of elders age 60 and over.
• Conduct in-depth investigations to determine whether abuse, neglect, self-neglect, or financial exploitation has occurred.
• Respond to emergency situations providing crisis intervention as appropriate.
• Develop and implement service plans with participation and approval of elders.
• Determine the need for a court petition for a Protective Order or Guardianship/Conservatorship/Rep. Payee, with supervisory input.
• Initiate and participate in case conferences with service providers and/or family members as appropriate.
• Work collaboratively with LifePath staff, service providers, and other professionals.
• Report situations involving serious abuse, exploitation, or death to the DA's office.
• Maintain accurate and up-to-date records in clients' files.
• Participate in on-call Emergency Beeper Coverage.
• Educate the community (general public, mandated reporters, service providers, elders) on what constitutes abuse, neglect, and financial exploitation, how to make a Protective Services Report, and what the Protective Services Program can and cannot do.

Requirements

• A bachelor's degree in social work, human services, criminal justice, public health, gerontology, or a related field (or advanced studies).
• At least three years of experience in a related field.
• Crisis intervention experience.
• Excellent interpersonal skills, documentation and record-keeping accuracy, and computer proficiency.
• Strong time management, clinical skills, and ability to establish positive relations.
• Flexibility and experience with compliance/regulations.

Benefits

• Medical, Dental, and Vision coverage.
• Employee Assistance Program (EAP).
• Company-paid life insurance.
• HRA (Health Reimbursement Arrangement).
• 401K retirement plan.
• Flex scheduling and hybrid work options.
• Generous paid time off.

Pay

$24.72 per hour, with a 6% pay differential for bilingual skills. A $1,500 sign-on bonus payable in two equal installments at 60 days and 9 months of employment. Opportunity to earn additional compensation by serving on the on-call team after six months of service (not required). Mileage reimbursement included.

Schedule

Full-time, Monday–Friday, 35-hour work week. Requirement to be available for off-hours emergencies and to attend training.