Protective Services Specialist 1/2/3 Sitka or Juneau (PCN 069374)

About the role

This job class uses Competency Based minimum qualifications (MQs). Please read the Competency Based MQ instructions below to learn more.

Responsibilities

• Investigating reports of child abuse and/or neglect
• Preparing plans for intervention by soliciting the cooperation of the family and others
• Gathering information about family dynamics/functionality
• Developing plans to ensure child safety while assisting parents in addressing their protective factors
• Placing children with a relative or licensed foster home when applicable
• Providing ongoing and/or in-home services to families
• Writing and submitting reports to Court
• Working closely with Tribal/Community Partners
• Frequent face-to-face and telephonic contact with parents and caregivers of children in custody
• Making referrals to other service providers and agencies

Requirements

The position is open to Alaska Residents.

Qualifications

Equivalent to those typically gained by Training in a social science, behavioral science, health science, guidance and counseling, or a closely related field and/or experience providing assistance, information or referrals to the general public related to social services, health care, or legal services; in child, adult, family, or group case management, licensing, or probation services; or providing care or services to delinquent juveniles.

Skills

Competency in Analytical Thinking/Problem Solving, Customer Service, Integrity/Honesty, Interpersonal Skills, Oral Communication, Writing, and Technical Credibility.

Benefits

• Insurance Benefits
• Retailment Benefits
• Paid Leave
• Twelve paid holidays per year

Pay

The wage for this position increased by 3% effective July 1, 2026. The wage listed in this job posting reflects the increase.

Schedule

This case carrying positions offer a range of duties, including investigating reports of child abuse and/or neglect, preparing plans for intervention by soliciting the cooperation of the family and others, and gathering information about family dynamics/functionality. A PSS will develop plans to ensure child safety while assisting parents in addressing their protective factors, may be placing children with a relative or licensed foster home when applicable, provide ongoing and/or in-home services to families, writing and submitting reports to Court, working closely with Tribal/Community Partners, frequent face-to-face and telephonic contact with parents and caregivers of children in custody, and making referrals to other service providers and agencies.