Protective Services Program Manager

Principle Responsibilities

• Serves as the primary Protective Services Agent for designated organization executives, to include providing close protection during travel, events, and routine business activities.
• Conducts advance work, including site surveys, route planning, venue assessments, and secure movement coordination.
• Performs threat, intelligence, and risk assessments to inform protective posture and mitigation strategies.
• Maintains readiness to respond to medical, security, or crisis incidents, consistent with healthcare-focused protection standards.
• Captures daily protective activities with internal stakeholders.
• Designs, implements, and continuously improves the system-wide Protective Services Program, including policies, procedures, and standards.
• Establishes program governance, operating models, and performance metrics aligned with organizational risk tolerance.
• Ensures integration with internal and external stakeholder groups.
• Benchmarks program practices against peer healthcare and regional organizations to inform maturity and scalability.
• Identifies, evaluates, and manages third-party vendors supporting Protective Services, including but not limited to: Supplemental protection agents, Secure transportation and drivers, Technical surveillance countermeasures (TSCM), Intelligence and risk advisory services.
• Led vendor onboarding, contract oversight, service-level expectations, and quarterly business reviews.
• Coordinates vendor support for large events, executive travel, or elevated threat conditions.
• Trains, develops, and coordinates PS-related training for internal staff or supporting personnel, as appropriate.
• Ensures compliance with applicable laws, regulations, and organization policies related to protective services and use of force.

Required Qualifications

• Bachelor’s degree in Criminal Justice, Law Enforcement, or related field.
• 3+ years experience demonstrating success in providing protective services or executive protection for a private sector organization.
• 1+ year experience in a position responsible for overseeing programs, services, vendors, or employee staff.

Preferred Qualifications

• Master’s degree in Emergency Management, Business/Healthcare Administration, Security Management or related field.
• Licenses/Certifications: Emergency medical training (e.g., TCCC, TECC, EMT, or First Responder)- Minimum of First Responder required within 180 days of hire; Certified Protection Specialist (or equivalent); Certification in executive protection, from civilian, military and/or law enforcement programs required within 180 days of hire; Valid Driver’s License required upon hire - MN and WI residents must obtain a valid driver’s license in their state of residence within 60 days of employment.

Physical Demands

• Light Work: Lifting weight up to 20 lbs. occasionally, up to 10 lbs. frequently.

Pay Range

Pay Range: $46.42 to $64.22 per hour.

Benefits Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Additional Information

Benefits Include: Medical/Dental, PTO/Time Away, Retirement Savings Plans, Life Insurance, Short-term/Long-term Disability, Voluntary Benefits (vision, legal, critical illness), Tuition Reimbursement or Continuing Medical Education as applicable, Student Loan Support, Employee Resources Groups (ERGs), Community Involvement and Volunteering Events. Benefits eligibility/offerings are determined by FTE and if you are represented by a union.