Protective Services Officer Unarmed - Memorial Regional Medical Center - PRN

Job Summary

The Protective Services Officer provides internal and external safety/security functions to support the general safety of Memorial Regional Medical Center facilities. This includes participation in investigations and detentions when warranted. Officers are assigned to areas and respond to radio and/or telephone calls for routine and/or emergency assistance.

Essential Functions

• Protects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property, including all parking lots and decks.
• Enforces policies such as parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policy.
• Maintains surveillance of hospital activity on closed circuit television to be alerted to any escalating situations requiring protective services involvement.
• Intervenes in patient, visitor, and/or staff confrontations as appropriate.
• Documents all duties performed, including completion of daily activity logs and incident reports.

Education

High school diploma or GED (required); Vocational/Technical Degree (preferred).

Licenses & Certifications

• Valid driver’s license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)

Experience

1-2 years of security, law enforcement, or military experience (preferred).

Skills & Abilities

• Hard/Tech/Clinical Skills: Basic skills using Microsoft Word; Proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies; Strong technical skills in radio communication, report writing, surveillance systems, and access control software; Ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.
• Soft/Interpersonal Skills: Effective Communication, Active Listening, Empathy, Conflict Resolution; Training: Non-Violent Crisis Intervention Training (Required within 6 months of hire).

Range

• Minimum: $18.11
• Maximum: $27.17

Benefits

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible); Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts; Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders; Tuition assistance, professional development and continuing education support.

Equal Opportunity Employer

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.