Protective Services Officer PRN - Springfield Regional Medical Center

About the role

The Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities. This includes participating in investigations and detentions when warranted, responding to radio and/or telephone calls for routine and/or emergency assistance, protecting patients, visitors, and employees, deterring criminal activity, enforcing policies, monitoring hospital activity on closed circuit television, intervening in patient, visitor, and/or staff confrontations, and documenting all duties performed.

Responsibilities

• Protects patients, visitors, and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.
• Deters criminal activity through routine patrols of all hospital property, including all parking lots and decks.
• Enforces policies such as parking regulations, visitation policies, drug enforcement, and tobacco-free/smoking policy.
• Maintains surveillance of hospital activity on closed circuit television to be alerted to any escalating situations requiring protective services involvement.
• Intervenes in patient, visitor, and/or staff confrontations as appropriate.
• Documents all duties performed, including completion of daily activity logs and incident reports.

Requirements

• High school diploma or GED (required)
• Vocational/Technical Degree (preferred)
• Valid driver's license (required)
• BLS Basic Life Support – American Heart Association (required within 6 months of hire)
• RSFH Specific: Must meet South Carolina Law Enforcement Division (www.SLED.SC.gov) licensure requirements (armed – Taser) within 6 months of hire and complete TASER Training certification within 60 days, in accordance with SLED guidelines and maintained thereafter.
• 1-2 years of security, law enforcement, or military experience (preferred)

Qualifications

• Education: High school diploma or GED
• Licenses & Certifications: Valid driver’s license (required), BLS Basic Life Support – American Heart Association (required within 6 months of hire), RSFH Specific: Must meet South Carolina Law Enforcement Division (www.SLED.SC.gov) licensure requirements (armed – Taser) within 6 months of hire and complete TASER Training certification within 60 days, in accordance with SLED guidelines and maintained thereafter.

Skills & Abilities

• Hard/Tech/Clinical Skills: Basic skills using Microsoft Word
• Soft/Interpersonal Skills: Effective Communication, Active Listening, Empathy, Conflict Resolution Training, Non-Violent Crisis Intervention Training (Required within 6 months of hire)

Benefits

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible); medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts; paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders; tuition assistance, professional development and continuing education support. Benefits may vary based on the market and employment status.

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

Hours are flexible and may vary based on department needs.