Protective Services Manager - St. Elizabeth Youngstown Hospital
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which sections have content. From posting: - Shift/Schedule info: "Shift/Schedule Full Time - Scheduled for 40 Weekly Hours Shift Times - Days/Afternoons Weekends, Holidays, and Other Shifts - As Needed". That's schedule info. So we can have a Schedule section. - Reports to: Director of Protective Services or another designated leader # of Direct Reports: 5-10. That's metadata; we can fold into short
maybe under About the role? Not required as heading. - Primary Function/General Purpose Of Position: description. Could be About the role. - Essential Job Functions: list of duties. That's Responsibilities. - Licensing/Certification: list. Could be Qualifications or Requirements? Usually Licensing/Certification is part of Qualifications. We'll put under Qualifications. - Education: Associate's degree (required) Bachelor’s degree (preferred). That's Qualifications. - Work Experience: 3-5 years experience... Supervisory experience required. That's Qualifications or Requirements. We'll put under Qualifications. - Training: list of required trainings. Could be Qualifications. - Skills: Hard/Tech/Clinical Skills and Soft/Interpersonal Skills. That's Skills section. - Benefits: "As a Mercy Health associate... Our benefits are built..." then list of benefits. So Benefits section. - Pay: "Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)" mentioned under Benefits? Actually that line is under "What We Offer". It includes pay and benefits. We could extract Pay section: Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible). That's pay info. So we can have Pay section. - Schedule: we already have. We must not include boilerplate like EEO etc. Remove those paragraphs. We must not repeat job title as heading. We must not include duplicated lines. We need to preserve all substantive info. Let's extract content. First, About the role: Could combine Primary Function/General Purpose and maybe shift schedule? But schedule separate. About the role paragraph: "Under the guidance and direction of leadership, the Manager of Protective Services is responsible for implementation of proactive security management protection measures, ensuring regular patrols are conducted for risk hazardous avoidance, enforcing established organizational safety and security policies, and supporting a positive customer – friendly service-oriented approach. The Protective Services Manager is responsible for the daily operation of Protective Services. They will Ensure compliance with regulatory agencies and act as the Director of Protective Services in his/her absence. Assists with investigations as requested/needed." We'll put that in
. Responsibilities: Essential Job Functions list. Let's extract bullet points. Essential Job Functions text: "The Manager is responsible for the 24/7 supervision of the Mercy Health Protective Services Operations. He or she will manage and prepare staffing schedules, shift assignments, and find replacements when staffing shortages arise.The manager will conduct quarterly check-ins with department employees, ensure compliance with annual competency training required for individual positions and any mandatory organizational training. Ensure employee compliance with established Bon Secours Mercy Health policies and procedures. He or she will have knowledge of the timekeeping procedures and ensure timecards are completed and accurate.The manager will coordinate with the recruitment department on the hiring of new employees and all new hire orientation and onboarding processes. He or she will have direct input into any disciplinary / coaching actions and ensure they are documented appropriately and comply with Human Resources policies and procedures.Develops and establishes operating policies consistent with overall policies and objectives and ensures their adequate execution. Evaluates overall operations regularly and systematically and periodically reports these results to their respective Director/Leader.Introduce performance improvement initiatives and ensure compliance with federal and state regulatory agencies (i.e., NFPA-Fire, EPA, OSHA, ODH, Joint Commission and other appropriate regulatory agencies) related to protective services, fire safety management and security management. Participate in various committees as requested or assigned. Assists Risk Management, Corporate Compliance, Legal Services, and other departments with investigations as requested.Ensure Joint Commission/CMS/ODH/OSHA regulatory standards are met for the Protective Services Department. Manages department resources in a manner consistent with departmental budgets and productivity.Fosters the spirit of team collaboration, supports inter-disciplinary work teams, and partnership. Develops relationships with internal and external customers and community partners (i.e., Fire Department, federal and state law enforcement agencies, EMS, Courts, Correctional Facilities, and others). Supports ongoing communication and provides organizational updates to staff. Participates in gathering, investigating, researching, and analyzing of data and/or initiating studies and/or activities to assess their effect on an organization/system-wide basis or intra/interdepartmental operations.Selects, trains/orients and assigns staff. Develops standards of performance, evaluates performance, and initiates or makes recommendations on personnel actions.Collaborates in the development and preparation of short-term and long-range plans and budgets based upon broad area goals, which support the organization’s mission and strategic plan.Fosters the spirit of team collaboration, supports inter-disciplinary work teams, and partnership. Develops relationships with internal and external customers and community partners (i.e., Fire Department, federal and state law enforcement agencies, EMS, Courts, Correctional Facilities, and others). Supports ongoing communication and provides organizational updates to staff. Participates in gathering, investigating, researching, and analyzing of data and/or initiating studies and/or activities to assess their effect on an organization/system-wide basis or intra/interdepartmental operations.Role models a strong commitment to patient/customer experience. Assures employees have the training, tools, and equipment they need to provide extraordinary patient experience. Leads others to create a desired patient customer experience. Coaches for improvement and holds employees accountable through performance evaluations and corrective actions." We need to turn into
- items. Some sentences are long; we can split by sentences. We'll produce list items for each distinct duty. Let's parse: 1. Responsible for 24/7 supervision of Mercy Health Protective Services Operations. 2. Manage and prepare staffing schedules, shift assignments, and find replacements when staffing shortages arise. 3. Conduct quarterly check-ins with department employees. 4. Ensure compliance with annual competency training required for individual positions and any mandatory organizational training. 5. Ensure employee compliance with established Bon Secours Mercy Health policies and procedures. 6. Have knowledge of timekeeping procedures and ensure timecards are completed and accurate. 7. Coordinate with recruitment department on hiring of new employees and all new hire orientation and onboarding processes. 8. Have direct input into any disciplinary/coaching actions and ensure they are documented appropriately and comply with HR policies. 9. Develop and establish operating policies consistent with overall policies and objectives and ensure their adequate execution. 10. Evaluate overall operations regularly and systematically and periodically report results to respective Director/Leader. 11. Introduce performance improvement initiatives and ensure compliance with federal and state regulatory agencies (NFPA-Fire, EPA, OSHA, ODH, Joint Commission, etc.) related to protective services, fire safety management and security management. 12. Participate in various committees as requested or assigned. 13. Assist Risk Management, Corporate Compliance, Legal Services, and other departments with investigations as requested. 14. Ensure Joint Commission/CMS/ODH/OSHA regulatory standards are met for the Protective Services Department. 15. Manage department resources in a manner consistent with departmental budgets and productivity. 16. Foster spirit of team collaboration, support inter-disciplinary work teams, and partnership. 17. Develop relationships with internal and external customers and community partners (Fire Dept, federal/state law enforcement, EMS, Courts, Correctional Facilities, etc.). 18. Support ongoing communication and provide organizational updates to staff. 19. Participate in gathering, investigating, researching, analyzing data and/or initiating studies/activities to assess effect on organization/system-wide basis or intra/interdepartmental operations. 20. Select, train/orient and assign staff. 21. Develop standards of performance, evaluate performance, and initiate or make recommendations on personnel actions. 22. Collaborate in development and preparation of short-term and long-range plans and budgets based upon broad area goals, supporting organization's mission and strategic plan. 23. Foster spirit of team collaboration, support inter-disciplinary work teams, and partnership. (duplicate of 16? We'll keep but maybe deduplicate.) 24. Develop relationships with internal and external customers and community partners (Fire Dept, etc.). (duplicate) 25. Support ongoing communication and provide organizational updates to staff. (duplicate) 26. Participate in gathering, investigating, researching, analyzing data and/or initiating studies/activities to assess effect on organization/system-wide basis or intra/interdepartmental operations. (duplicate) 27. Role model strong commitment to patient/customer experience. 28. Assure employees have training, tools, equipment needed to provide extraordinary patient experience. 29. Lead others to create desired patient customer experience. 30. Coach for improvement and hold employees accountable through performance evaluations and corrective actions. We have many duplicates due to repeated paragraphs. We should deduplicate to avoid repetition. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Duplicates are part of original; but we can maybe keep them? It says do not summarize away detail, but duplicates are detail; removing them could be considered summarizing. However, they are clearly redundant due to copy-paste. Might be okay to deduplicate? Safer to keep them? But that would produce a long list with many repeats, which is not ideal but still preserves info. However, the instruction also says "Prefer a few substantive sections over many thin ones." Not about duplicates. I think we should keep the content as is but we can combine similar points to avoid excessive repetition while still preserving all info. The duplicates are essentially same sentences repeated; removing them is summarizing (removing repeated detail). Might be considered okay because it's not losing unique info. I'd deduplicate. Let's produce a concise list of unique responsibilities. Unique set: - Responsible for 24/7 supervision of Mercy Health Protective Services Operations. - Manage and prepare staffing schedules, shift assignments, and find replacements when staffing shortages arise. - Conduct quarterly check-ins with department employees. - Ensure compliance with annual competency training required for individual positions and any mandatory organizational training. - Ensure employee compliance with established Bon Secours Mercy Health policies and procedures. - Have knowledge of timekeeping procedures and ensure timecards are completed and accurate. - Coordinate with recruitment department on hiring of new employees and all new hire orientation and onboarding processes. - Have direct input into any disciplinary/coaching actions and ensure they are documented appropriately and comply with HR policies. - Develop and establish operating policies consistent with overall policies and objectives and ensure their adequate execution. - Evaluate overall operations regularly and systematically and periodically report results to respective Director/Leader. - Introduce performance improvement initiatives and ensure compliance with federal and state regulatory agencies (NFPA-Fire, EPA, OSHA, ODH, Joint Commission, etc.) related to protective services, fire safety management and security management. - Participate in various committees as requested or assigned. - Assist Risk Management, Corporate Compliance, Legal Services, and other departments with investigations as requested. - Ensure Joint Commission/CMS/ODH/OSHA regulatory standards are met for the Protective Services Department. - Manage department resources in a manner consistent with departmental budgets and productivity. - Foster spirit of team collaboration, support inter-disciplinary work teams, and partnership. - Develop relationships with internal and external customers and community partners (Fire Department, federal and state law enforcement agencies, EMS, Courts, Correctional Facilities, and others). - Support ongoing communication and provide organizational updates to staff. - Participate in gathering, investigating, researching, and analyzing data and/or initiating studies and/or activities to assess their effect on an organization/system-wide basis or intra/interdepartmental operations. - Select, train/orient and assign staff. - Develop standards of performance, evaluate performance, and initiate or make recommendations on personnel actions. - Collaborate in the development and preparation of short-term and