Protective Services Manager - St. Elizabeth Youngstown Hospital

We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We need to parse the posting. The posting includes: - Shift/Schedule: Full Time - Scheduled for 40 Weekly Hours; Shift Times - Days/Afternoons; Weekends, Holidays, and Other Shifts - As Needed. So schedule info present: we can include a Schedule section. - Reports to: Director of Protective Services or another designated leader; # of Direct Reports: 5-10. That's metadata; we can fold into a short

maybe under About the role? Not a heading. - Primary Function/General Purpose Of Position: description. - Essential Job Functions: list of duties. - Licensing/Certification: list. - Education: Associate's degree required; Bachelor's preferred. - Work Experience: 3-5 years experience required; supervisory experience required. - Training: list. - Skills: Hard/Tech/Clinical Skills and Soft/Interpersonal Skills. - Benefits: "As a Bon Secours Mercy Health associate... Our benefits are built to grow with you..." then "What We Offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status." Thus we have Benefits content. - Pay: Not explicitly stated; only "Competitive pay" mentioned but not a specific number. The rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It says "Competitive pay" but that's vague; is that considered stating pay? It says "Competitive pay, incentives, referral bonuses and 403(b) with employer contributions". That is still not a specific number or range. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It also says: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") . "Competitive pay" is similar to placeholder; it's not a specific figure. So we should NOT create a Pay section. - Schedule: we have specific schedule info: Full Time - 40 Weekly Hours; Days/Afternoons; Weekends, Holidays, and Other Shifts - As Needed. That's specific enough. So include Schedule section. - Benefits: we have specific list of benefits; include Benefits section. Now headings: About the role (maybe we can use Primary Function/General Purpose). Responsibilities (Essential Job Functions). Requirements (maybe combine Licensing/Certification, Education, Work Experience, Training). Qualifications (maybe similar). Skills (Hard/Tech/Clinical Skills and Soft/Interpersonal). Benefits. Schedule. We need to avoid repeating job title as heading. Not needed. We need to use

• for any list of duties/requirements/benefits, and

  for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include all details from the posting, but we can group them. We must remove boilerplate: EEO, legal, accommodation request, etc. Also remove duplicated lines (some repeated paragraphs about fostering team collaboration etc). We need to keep only one instance. Let's extract content. First, About the role / Primary Function: "Under the guidance and direction of leadership, the Manager of Protective Services is responsible for implementation of proactive security management protection measures, ensuring regular patrols are conducted for risk hazardous avoidance, enforcing established organizational safety and security policies, and supporting a positive customer – friendly service-oriented approach. The Protective Services Manager is responsible for the daily operation of Protective Services. They will Ensure compliance with regulatory agencies and act as the Director of Protective Services in his/her absence. Assists with investigations as requested/needed." We need to keep that as prose

  . Responsibilities / Essential Job Functions: list of duties. Let's extract bullet points: - The Manager is responsible for the 24/7 supervision of the Mercy Health Protective Services Operations. - He or she will manage and prepare staffing schedules, shift assignments, and find replacements when staffing shortages arise. - The manager will conduct quarterly check-ins with department employees, ensure compliance with annual competency training required for individual positions and any mandatory organizational training. - Ensure employee compliance with established Bon Secours Mercy Health policies and procedures. - He or she will have knowledge of the timekeeping procedures and ensure timecards are completed and accurate. - The manager will coordinate with the recruitment department on the hiring of new employees and all new hire orientation and onboarding processes. - He or she will have direct input into any disciplinary / coaching actions and ensure they are documented appropriately and comply with Human Resources policies and procedures. - Develops and establishes operating policies consistent with overall policies and objectives and ensures their adequate execution. - Evaluates overall operations regularly and systematically and periodically reports these results to their respective Director/Leader. - Introduce performance improvement initiatives and ensure compliance with federal and state regulatory agencies (i.e., NFPA-Fire, EPA, OSHA, ODH, Joint Commission and other appropriate regulatory agencies) related to protective services, fire safety management and security management. - Participate in various committees as requested or assigned. - Assists Risk Management, Corporate Compliance, Legal Services, and other departments with investigations as requested. - Ensure Joint Commission/CMS/ODH/OSHA regulatory standards are met for the Protective Services Department. - Manages department resources in a manner consistent with departmental budgets and productivity. - Fosters the spirit of team collaboration, supports inter-disciplinary work teams, and partnership. - Develops relationships with internal and external customers and community partners (i.e., Fire Department, federal and state law enforcement agencies, EMS, Courts, Correctional Facilities, and others). - Supports ongoing communication and provides organizational updates to staff. - Participates in gathering, investigating, researching, and analyzing of data and/or initiating studies and/or activities to assess their effect on an organization/system-wide basis or intra/interdepartmental operations. - Selects, trains/orients and assigns staff. - Develops standards of performance, evaluates performance, and initiates or makes recommendations on personnel actions. - Collaborates in the development and preparation of short-term and long-range plans and budgets based upon broad area goals, which support the organization’s mission and strategic plan. - Fosters the spirit of team collaboration, supports inter-disciplinary work teams, and partnership. (duplicate) - Develops relationships with internal and external customers and community partners (i.e., Fire Department, federal and state law enforcement agencies, EMS, Courts, Correctional Facilities, and others). (duplicate) - Supports ongoing communication and provides organizational updates to staff. (duplicate) - Participates in gathering, investigating, researching, and analyzing of data and/or initiating studies and/or activities to assess their effect on an organization/system-wide basis or intra/interdepartmental operations. (duplicate) - Role models a strong commitment to patient/customer experience. - Assures employees have the training, tools, and equipment they need to provide extraordinary patient experience. - Leads others to create a desired patient customer experience. - Coaches for improvement and holds employees accountable through performance evaluations and corrective actions. We need to deduplicate duplicates. Keep each unique duty once. Now Requirements / Qualifications: combine Licensing/Certification, Education, Work Experience, Training. Licensing/Certification: - Valid driver’s license (Required) - Basic Life Support American Heart Association (Required within 6 months of hire) - Ohio Specific – Ohio Peace Officer Training Academy Certification (mandatory for police hires, recommended for all others) Education: - Associate's degree (required) - Bachelor’s degree (preferred) Work Experience: - 3-5 years of experience in police, safety, or security field (required) - Supervisory experience (required) Training: - Non-Violent Crisis Intervention (required within 6 months of hire) - Firearms qualifications; successfully pass bi-annual firearms qualifications. - Completion of Ohio Peace Officer Training Academy (OPOTA) Chief of Police Training Course (required within six months of hire for Ohio residents) We could also include "Valid driver’s license (Required)" etc. Now Skills: Hard/Tech/Clinical Skills: - Basic Skills using Microsoft Word - Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies. - Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement. Soft/Interpersonal Skills: - Effective communication, active listening, empathy, conflict resolution, problem solving, and critical thinking Now Benefits: - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) - Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts - Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders - Tuition assistance, professional development and continuing education support - Benefits may vary based on the market and employment status. We should keep that as list. Schedule: - Full Time - Scheduled for 40 Weekly Hours - Shift Times - Days/Afternoons - Weekends, Holidays, and Other Shifts - As Needed We could phrase as list. Now About the role: we have prose. We also have metadata: Reports to: Director of Protective Services or another designated leader; # of Direct Reports: 5-10. We can include that in a short

  maybe under About the role or as a separate short paragraph. Not a heading. We must not include boilerplate: EEO statement, accommodation request, etc. Remove those. Now produce HTML fragment. Structure:

  About the role

  ... (including reports to and direct reports maybe)

  Responsibilities

  • ... each duty

  Requirements

  • ... licensing/certification
  • ... education
  • ... work experience
  • ... training
  Alternatively could split into Qualifications and Requirements but we need to avoid thin sections. Could combine Licensing/Certification, Education, Work Experience, Training under Requirements.

  Skills

  • Hard/Tech/Clinical Skills: ...
  • Soft/Interpersonal Skills: ...
  But we need to keep the sub-bullets? The rule: Use
  • for any list of duties/requirements/benefits. For skills we could also list each bullet as
  • . Could separate hard and soft as separate
  • with description. Better:
    • Hard/Tech/Clinical Skills: Basic Skills using Microsoft Word; Demonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.; Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.
    • Soft/Interpersonal Skills: Effective communication, active listening, empathy, conflict resolution, problem solving, and critical thinking
    But that may be messy. Could instead have two
    under Skills heading? The rule says use
    • for any list of duties/requirements/benefits. For skills, it