Protection Supervisor
Riverside Health · Smithfield, VA · Yesterday
OTHR$21.3–$27.68/hrFull-time
About the role
The Protection Supervisor manages the daily operation of RHS Facility Protection to ensure a safe and secure healthcare environment and to maintain order throughout all assigned facilities and grounds. They provide leadership in the absence of the Protection Manager/Director to ensure the protection of facility assets, patients, staff and visitors.
Responsibilities
- Ensure that systematic and unsystematic tours of facility grounds and buildings are conducted to provide for the safety and security of all persons and property and to prevent fire, theft, vandalism, criminal activity, and illegal entry.
- Ensure the enforcement of the facility’s policy and procedures such as trespassing, smoking, parking regulations and visitation at the direction of management.
- Handle disorderly conduct within facility.
- Provide daily operational leadership to staff and as directed by Management.
- Provide on-the-job training and facility familiarity training for new or reassigned officers to the shift to enhance retention and help reduce turnover of staff.
- Communicate reliably and accurately with all members of the team.
- Maintain and ensure complete and accurate incident records in rCare.
- Conduct in-depth initial investigation of all criminal incidents as assigned by management with documentation.
- Manage the RRMC morgue process to ensure accuracy of all reports and information.
- Monitor and troubleshoot fire, intrusion, duress, medical and security alarm systems to ensure timely follow-up to events.
- Update and maintain key log for alarmed facilities.
- Inspect Protection vehicles and vehicle equipment to include scheduling of maintenance.
- Initiate performance improvement efforts and monitoring.
Requirements
- High School Diploma or GED.
- Prior security experience (Required).
- 2 years Leadership experience in Security or related field (i.e., military supervisory experience acceptable) (Preferred).
- 2 years Healthcare experience (Preferred).
Qualifications
- Certified Crisis Prevention (CPI) - The Crisis Prevention Institute (CPI) (RMHRC required within 15 days) Upon Hire (Required).
- CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire (Required).
- Certified Auto External Defibrillator (AED) - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire (Required).
- Control Tactics - A To Z Training Solutions (Acute Care Facilities Only) Upon Hire (Required).
- Certified Crisis Prevention (CPI) - The Crisis Prevention Institute (CPI) -Advance Physical Skills (RMHRC Only) within 90 Days (Required).
- IAHSS Basic - International Association for Healthcare Security and Safety (IAHSS) within 1 Year (Required).
- IAHSS Advanced - International Association for Healthcare Security and Safety (IAHSS) within 1 Year (Required).
- IAHSS Supervisor - International Association for Healthcare Security and Safety (IAHSS) within 1 Year (Required).
- Valid Drivers License (Required).
Skills and Abilities
- Ability to prioritize and accomplish assignments with accuracy and timeliness.
- Ability to communicate reliably and accurately with all members of the team.
- Ability to respond with flexibility to changes and adapt to varying work assignments to deliver services in an effective way.
Benefits
Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.
Pay
$21.30 - $27.68/Hourly
Schedule
N/A