Protected Band Watch Officer (PBWO)

Infinity delivers specialized aerospace and defense solutions that bridge space and ground operations. Our team is dedicated to fulfilling our mission of matching people with their legacies for the betterment of the world. We offer exceptional benefits, work-life balance, and structured career development to support our employees.

About the role

The Protected Band Watch Officer (PBWO) is a 24/7 position with rotating 12-hour shifts located at the 4th Space Operations Squadron at Schriever Space Force Base (SSFB) in Colorado. The PBWO assists users in resolving system-related Electromagnetic Interference (EMI) issues in accordance with the Joint Spectrum Interference Resolution Procedures (CJCS-M 3320.02F), Satellite Communications Electromagnetic Interference Resolution Procedures (Operating Instruction 714-4), and Satellite Communications (SPI 3250.01A) Enclosure E EMI Resolution. The PBWO maintains continuous global situational awareness for Milstar, AEHF, Enhanced Polar System (EPS), and follow-on protected band constellations to facilitate immediate operational response to satellite anomalies.

Responsibilities

• Provide 24/7 Protected Band Watch Officer (PBWO) support for the 4 SOPS Operations Center at Schriever Space Force Base, Colorado.
• Serve as a 24/7 protected watch stander to support Protected SATCOM operations.
• Assist users in resolving system-related Electromagnetic Interference (EMI) issues in accordance with the Joint Spectrum Interference Resolution Procedures (CJCS-M 3320.02F).
• Maintain continuous global situational awareness for Milstar, Advanced Extremely High Frequency (AEHF), Ultra High Frequency Follow-On (UHF), Extremely High Frequency (EHF), and the Enhanced Polar System (EPS), as well as follow-on protected band constellations, to facilitate immediate operational responses to satellite anomalies.
• Produce graphical representations of data, including the number of impacted users and the layouts of beams and satellite footprints, as requested.
• Gather and consolidate constellation resource monitoring (RM) data.
• In coordination with the 4th Space Operations Squadron (4 SOPS) engineering and communications support functions, assess and determine the global operational impacts of satellite anomalies.
• Generate and release SATCOM Event Messages (SEM) in accordance with applicable directives and reporting criteria.
• Provide operational interface, technical expertise, and system status while serving as the single, central focal point for all Protected Military Satellite Communications (MILSATCOM) operations.

Requirements

• An associate degree in Information Technology or an equivalent combination of relevant education, training, and experience.
• 1-3 years of PBWO experience.
• Top Secret clearance with SCI eligibility.
• U.S. Citizenship is required.

Qualifications

• Experience in a Military Satellite Operations Support role as the single, central focal point for all Protected SATCOM operations.
• Maintained continuous global situational awareness for the Milstar, AEHF, and EPS Protected Band constellations.
• Strong capability for multi-tasking, along with excellent project and time management skills.
• Demonstrated talent in problem solving and resolution, with expertise in deconflicting priorities.

Preferred Qualifications

• Experience facilitating immediate operational impact response to satellite anomalies.
• Experience performing anomaly assessment to determine causes, conditions, and recovery actions for accurate up-channel reporting and potential user impact.
• Knowledge of generating and releasing SATCOM Event Messages (SEM).

Schedule

This is a rotating 12-hour shift position (Dayshift and Midshift) supporting a 24-hour, 7 days per week operations center.

Benefits

• Company covers 100% of monthly medical and dental premiums for you and your family.
• Three weeks of vacation, with flexibility to use vacation hours in advance before fully accrued.
• 48 hours of sick leave, plus Flex-Spending Account (FSA) options for medical and dependent care.
• 401(k) plan with company contributions and access to free professional financial planning services.
• Education and Professional Training Reimbursement to support career advancement.
• Annual payout through the Profit-Sharing Plan for all eligible team members.