ProServe Account Executive, Partners/FedCiv ProServe

Amazon Web Services (AWS) Professional Services (ProServe) team is looking for a ProServe Account Executive to engage new and existing customers in transformative projects involving IT strategy, distributed architecture, and hybrid cloud operations. You will collaborate with ProServe Cloud Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth.

About the role

As ProServe’s customer-facing relationship owner, you will focus on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals to secure customer sign-off on Statements of Work (SOWs). After project launch, you will stay connected with the customer to ensure delivery of the agreed customer business outcomes (CBOs) as outlined in the SOW. Your role involves translating technical concepts into business value, demonstrating proficiency in business development, sales methodologies, CRM systems, and strong analytical, problem-solving, and project management abilities.

Performance will be measured against key metrics including revenue, billable bookings, and customer satisfaction (CSAT).

Responsibilities

• Lead business development efforts by engaging customers and driving high-value engagements.
• Collaborate with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts.
• Create proposals, secure customer sign-off on Statements of Work (SOWs), and ensure successful project delivery.
• Monitor ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential.
• Advocate for customers while balancing AWS business objectives.

Requirements

• 5+ years of technology sales or account management experience.
• Experience with sales targets, business development, and driving customer satisfaction.
• Experience with cloud technologies and IT strategies.
• Experience working with Data & AI related technologies, including AI/ML, GenAI, Analytics, Database, and/or Storage.
• Must be a US Citizen with the ability to obtain and maintain an active TS/SCI security clearance.

Preferred Qualifications

• Experience developing customer relationships and influencing key decision-makers.
• Experience applying key financial performance indicators (KPIs) to analyses, forecasting, budgeting, variance analysis, or interpreting financial results.
• 4+ years of technical specialist, design and architecture experience, or AWS Professional level certification.
• Track record of successful enterprise-level engagements within cleared environments and familiarity with national security compliance requirements (e.g., FedRAMP, IL4-6, DoD/IC Security Guidance).
• US government security clearance of top secret or above, or degree in advanced technology.

About the team

The AWS Professional Services organization is a global team of experts that helps customers realize their desired business outcomes when using the AWS Cloud. We collaborate with customer teams and the AWS Partner Network to execute enterprise AI and cloud computing initiatives. Our team provides assistance through a collection of offerings that help customers achieve specific outcomes related to enterprise cloud adoption, as well as focused guidance through global specialty practices covering various solutions, technologies, and industries.

Benefits

• Comprehensive health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and optional supplemental life plans).
• Employee Assistance Program (EAP), Mental Health Support, and Medical Advice Line.
• Flexible Spending Accounts.
• Adoption and Surrogacy Reimbursement coverage.
• 401(k) matching.
• Paid time off and parental leave.
• Sign-on payments, restricted stock units (RSUs), and sales incentives.

Learn more about our benefits at amazon.jobs/en/benefits.

Pay

Base salary range: $142,800.00 - $193,200.00 USD annually (locations: Arlington, VA; Herndon, VA).