Propositions Manager

Responsibilities

• Help design and deliver the value proposition strategy for affluent and internationally minded customers through our Premier and International propositions
• Support proposition launches and ongoing enhancements (e.g., new benefits and features, customer journeys, servicing model, and communications)
• Partner with Data & Analytics to ensure the team’s analytical needs are met, and translate insights into clear recommendations and actions
• Track performance of proposition initiatives (e.g., adoption, customer outcomes, commercial impact) and recommend actions to improve results
• Work with local and global stakeholders to deliver proposition initiatives at pace, collaborating with global proposition teams, Client Servicing, Client Lifecycle Management (CLCM), Marketing, and Customer Experience
• Across IWPB, collaborate with transactional products, Wealth, channels, sales and distribution teams to create joined-up engagement strategies that drive growth and profitability for Premier and International segments
• Ensure proposition activity is delivered in line with applicable policies, controls, and regulatory requirements
• Escalate potential risks in a timely way and work with relevant stakeholders to mitigate them

Qualifications

• Experience in financial services (banking/wealth preferred), with hands-on experience in customer/segment strategy, product/proposition strategy, consulting, marketing, and/or analytics
• Strong strategic thinking and problem-solving skills, with the ability to turn insight into clear, actionable plans
• Congfident communicator with proven project management and stakeholder management skills across multiple teams and (ideally) regions
• Comfortable working with data and disciplined about making evidence-based decisions
• Knowledge of retail banking and wealth management, with awareness of cross-border customer needs and relevant regulatory considerations
• Degree in Business, Finance, or a related field (or equivalent experience)
• Strategy/consulting experience is a plus, not a requirement

Benefits

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.