Proposal Coordinator & Technical Writer

Job Responsibilities

• Own and manage the company's proposal content repository, templates, knowledge base, and document management systems, ensuring proposal content is organized, current, and accessible.
• Collaborate with Product Management, Sales, Marketing, Operations, and subject matter experts to review, validate, and update proposal content, ensuring accuracy with current products, services, certifications, capabilities, and corporate messaging.
• Develop, maintain, edit, and proofread reusable proposal content, executive summaries, company qualifications, past submittals, and other customer-facing materials.
• Establish and maintain content governance practices, including content review schedules, version control standards, approval workflows, and archiving procedures.
• Analyze proposal content utilization and effectiveness, recommending improvements that increase content quality, consistency, compliance, and response efficiency.

Proposal Coordination & Submittals

• Coordinate proposal response activities with Key Account Managers for RFPs, RFQs, RFIs, and other customer solicitations, ensuring compliance with customer requirements and submission deadlines.
• Review solicitation requirements, develop response outlines, track deliverables, and coordinate contributions from multiple departments.
• Work with Contract Administrator to ensure submittals maintain company requirements regarding contract terms and conditions.
• Manage proposal schedules, milestones, review cycles, and submission checklists to ensure timely completion of quality proposal responses.
• Compile, format, finalize, and submit proposal packages through customer portals, procurement systems, email submissions, or other required submission methods.

Technical Writing & Documentation

• Work with Sales, Product Management, Marketing, Operations, and subject matter experts to develop, edit, and maintain study abstracts, white papers, proposal documentation, and other customer facing supporting materials.
• Translate technical, operational, and product-related information into concise and compelling documentation for customers, sales teams, and product management.
• Interview subject matter experts and gather technical information to create accurate, consistent, and customer-focused content.
• Ensure all technical documentation follows established writing standards, branding guidelines, and quality expectations for clarity, consistency, and usability.