Property Technology & Systems Coordinator

Duties & Responsibilities

• Review incident reports, identify high-priority items, and coordinate follow-up actions based on severity and community impact
• Organize and participate in incident review sessions in partnership with the Assistant Property Manager
• Process video requests, incident report forms, and related documentation, ensuring accuracy, proper storage, and timely follow-up
• Generate lease violations when appropriate, ensuring documentation aligns with policy
• Prepare evidence packets for eviction court, including incident reports, supporting documentation, and video evidence as needed
• Coverage and coordinate repairs or vendor follow-up as needed
• Support follow-up related to neighbor incidents, including information gathering and lease expectation reinforcement

Access Control, Security & Technical Systems

• Audit, update, and deactivate credentials for staff, neighbors, missionals, vendors, and contractors
• Maintain accurate logs of credential issuance, access changes, parking passes, and vehicle registrations
• Coordinate with Property Management, IT, and external vendors on equipment maintenance, repairs, and replacements
• Monitor camera systems to support community safety and incident documentation
• Retrieve camera footage in response to reported incidents and internal requests
• Conduct routine audits of camera coverage and coordinate repairs or vendor follow-up as needed

Administrative Support & Cross-Functional Collaboration

• Maintain organized physical and digital filing systems for all Property Management records
• Support the preparation and delivery of lease-related notices and documentation
• Facilitate data workflows and administrative support for internal departments, partner teams, and property operations
• Collaborate with on-site partners and internal departments on access needs, events, and conflict resolution support