Property Specialist

Are you experienced in residential property management, detail-oriented, and comfortable working with both property owners and tenants? We’re looking for a Property Specialist who takes pride in thorough inspections, clear communication, and following through. This hands-on role combines office responsibilities with visits to properties throughout our service area. You’ll help document property conditions, coordinate move-ins and move-outs, handle security deposit accounting, and address owner and tenant needs. Our company operates on the Entrepreneurial Operating System (EOS), with clear goals, defined responsibilities, measurable results, and team accountability. We also embrace technology, including AI tools, to improve efficiency and service.

Location: Long Beach, CA and surrounding communities

Benefits

• Dental insurance
• Health insurance
• Opportunity for advancement

Responsibilities

• Conduct move-in, move-out, and periodic residential property inspections.
• Document property conditions with detailed notes, photos, and accurate inspection reports.
• Identify maintenance concerns, property damage, and items requiring follow-up.
• Prepare security deposit dispositions, including gathering documentation, reviewing charges, and coordinating timely processing in accordance with applicable requirements and company procedures.
• Communicate professionally with owners and tenants about inspections, property conditions, security deposits, and next steps.
• Prepare, deliver, and post notices as directed, documenting completion accurately.
• Travel to properties as needed for inspections, access coordination, notice posting, and other property-related tasks.
• Coordinate with property managers, maintenance staff, and vendors to resolve issues and complete follow-up.
• Maintain organized records and accurate updates in our property management software.
• Participate in team meetings, track assigned goals and metrics, and follow established processes.

Qualifications

• Previous experience inspecting residential rental properties.
• Experience handling security deposits and move-out accounting.
• Experience working directly with property owners and tenants.
• Ability to document property conditions objectively and distinguish potential damage from ordinary wear and tear.
• Strong written and verbal communication skills, including the ability to handle difficult conversations calmly and professionally.
• Excellent organization, attention to detail, and time management.
• Ability to work independently, manage multiple priorities, and follow tasks through to completion.
• Comfort using property management software, mobile inspection tools, email, and digital records.
• Valid driver’s license, reliable transportation, and the ability to travel throughout our service area.

Skills

• Experience using AppFolio.
• Familiarity with EOS, including Rocks, Scorecards, and Level 10 Meetings.
• Comfort using AI tools to support communication, organization, and daily workflows, with sound judgment when reviewing outputs and handling confidential information.
• CA Real Estate License (not required but preferred)