Property Operations Manager

Department Job Description Summary

Responds to all tenant inquiries and concerns while ensuring compliance with policies and procedures.

Maintains positive relationships and high retention levels with all tenants.

Demonstrates appropriate prioritization of problem resolution.

Interacts regularly with tenants and vendors to ensure that objectives are being met.

Anticipates and responds to needs and concerns.

Prepares accurate, timely, and complete reports.

Handles payables and receivables while verifying accuracy, as well as finances for the department or facility.

Provides indirect supervision of on-site environmental service employees to ensure optimum performance.

Recommends and directs alterations, maintenance and reconditioning of property as necessary.

Performs regular inspections of the property, while ensuring compliance of applicable health and safety standards including OSHA and AHCA.

Maintains vendor and tenant certificates of insurance and processes work orders for both in-house engineers and outside vendors.

Monitors contractor performance.

Investigates and resolves any complaints.

Meets with Engineers, Plumbers and others to handle complaints and request for repairs.

Assists in ensuring compliance with leasing regulations, pursuant to policies and procedures.

Responds to the needs of all hospital departments within facility (Engineering, Construction, EVS, HR, Physician Practices, Accounting, etc.).

Manages facility, building, or combined satellite locations with 10 plus tenants or a combination including various hospital service lines, totaling 50,000sf or larger.

Oversees projects in tenant leased spaces and common areas.

Performs other duties as assigned.

Qualifications

• Licenses/Registrations/Certifications - Not applicable
• Education - Associates Degree Required. Bachelor's Degree or equivalent experience preferred.
• Experience - 0-1 years related experience in Real Estate, Property Management or Healthcare.

Benefits

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retail plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!