Property Manager (Virginia Beach, Virginia)

About the role

The Property Manager, under the direction of the Regional Property Manager, oversees all phases of property operation, ensuring the property is maintained in good physical condition with a stabilized fiscal operation.

Responsibilities

• Train and supervise all staff members, including hiring, termination, performance evaluations, and salary recommendations.
• Maintain accurate payroll records and adhere to company payroll policies.
• Follow all Drucker + Falk LLC policies outlined in the Reference Library.
• Assist in leasing apartments, preparing and signing leases, and handling related forms.
• Manage rent collection and delinquency matters.
• Maintain financial records for the property and adhere to accounting policies, including daily income, expenses, accounts payable, and monthly reporting.
• Prepare daily bank deposits and purchase office supplies in accordance with company policy.
• Supervise outside contractors working on the property.
• Oversee move-ins and move-outs, including apartment inspections.
• Ensure the community is clean and well-maintained for residents.
• Operate within the budget and notify the Regional Property Manager of any variations.
• Resolve resident complaints and report accidents or emergencies immediately.
• Handle maintenance requests promptly and notify residents of any delays.
• Inspect property and improvements regularly, addressing deficiencies within budgetary allocations.
• Establish schedules for routine maintenance, emergency coverage, and office coverage.
• Perform all aspects of marketing the apartment community.
• Work with the Regional Property Manager to prepare the annual operating budget.
• Maintain courteous communication with employees, residents, applicants, and vendors.
• Travel and occasional use of a personal vehicle may be required.
• Perform other duties as assigned.

Supervisory Responsibilities

• Involve staff in planning, decision-making, and process improvement.
• Take responsibility for employees’ activities and provide regular performance feedback.
• Develop employees’ skills and encourage growth.
• Solicit and apply feedback from employees, residents, and owners.

Requirements

• One or more of the following:
  • 4-year degree (preferred)
  • 2-year Associate’s degree
  • 7 years of general, full-time business experience
  • 3 years of experience in property management
• Certifications such as ARM, CAM, RAM, or HCCP are preferred.

Skills

• Knowledge of residential property management.
• Strong interpersonal and organizational skills.
• Excellent verbal communication and customer service philosophy.
• Proficient sales skills and a professional image.
• Yardi software skills preferred.

Physical Demands

The physical demands described are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Benefits

• Paid sick leave, vacation, and holidays.
• Health, dental, and life insurance.
• 401K participation.