Property Manager - Vantage at Helotes (Bond experience required)

About the role

We're looking for a Property Manager to join our team and help create a welcoming, well-managed community for our residents. This role requires excellent communication, customer service, and administrative skills, along with the ability to present a professional image and build positive relationships with residents, prospects, vendors, and contractors.

Responsibilities

• Manage staffing schedules and oversee a high-quality on-site team through recruitment, training, motivation, and development programs.
• Collect, post, and deposit rental payments; monitor delinquencies and ensure compliance with landlord/tenant statutes.
• Prepare accurate daily, weekly, and monthly financial and operational reports.
• Develop yearly operating budgets and sales/marketing plans.
• Manage affordable housing paperwork and reporting (if applicable).
• Ensure office operations run smoothly and company policies are consistently followed.
• Lease apartments by conducting tours, showing models, and highlighting community amenities.
• Respond promptly to calls, emails, and in-person inquiries from prospects and residents.
• Prepare and explain lease documents.
• Maximize occupancy and rental income while minimizing expenses.
• Train and motivate leasing staff and ensure team is knowledgeable about the property and market conditions.
• Implement resident retention programs and handle customer complaints promptly.
• Maintain accurate data entry of applications, leases, deposits, move-ins/outs, and reporting.
• Ensure timely submission of all corporate affordable housing reporting (if applicable).
• Train on-site team members in system processes and computer functions.
• Organize resident events and newsletters.
• Develop and implement marketing strategies to increase occupancy and drive revenue.
• Maintain knowledge of property and local market trends; monitor competitors and pricing strategies.

Requirements

• High school education required; college degree suggested.
• Minimum two years of experience in residential property management or a related field.
• Strong management, communication, organizational, and time management skills.
• Customer service mindset with a professional image.
• Sales ability with proven closing skills.
• Knowledge of on-site maintenance processes and vendor/contractor coordination.
• Proficiency with office technology and property management systems.
• Valid driver's license and reliable transportation.
• Ability to conduct full property inspections in all weather conditions.
• Capability to oversee maintenance functions and assist in emergencies.

Benefits

• Medical, dental, vision insurance.
• 401(k).
• Paid time off & holiday pay.

Schedule

• Flexibility to work any day of the week, including evenings or weekends as needed.
• Ability to serve on-call when scheduled.
• Consistent and reliable attendance is essential.