Property Manager - Residences at Jennings Place

About the role

One of our most dynamic roles, our property managers thrive in environments that allow them to highlight flexibility as no day in property management looks the same. These inspiring professionals directly impact our residents with their hard work and exceptional customer service. They play a key role in creating not only a great place to work but create communities where our residents are proud to call home. These professionals oversee day-to-day operations of their assigned properties.

Responsibilities

• Diligently ensure all Fair Housing and affordable housing regulations are adhered to.
• Collect and deposit rent within 24 hours of collection, notifying residents of delinquent rent.
• Provide outstanding service to residents, resolving inquiries, work orders, and requests in a timely manner.
• Maintain and build applicant waiting lists.
• Ensure property stays on budget through cost-effective practices.
• Conduct initial lease processes with certification and annual re-certification for affordable housing, state agency, and government agency programs.
• Pass INSPIRE, state, and government agency inspections while maintaining company standards.
• Ensure vacant apartments are ready to lease quickly and market those units diligently until occupied.
• Process applications for move-in/transfer and forward to Compliance for approval.
• Supervise property staff directly reporting to the property manager, including maintenance and housekeeping staff, inspecting unit turns, preventative maintenance, work order completion, and quarterly housekeeping inspections.
• Inspect and supervise the work of outside vendors.
• Organize community activities on a regular basis according to the requirements of the property’s individual management agreement and lease.
• Be available to be on call for after-hours emergencies and other business needs.
• Travel to and participate in regional and home office training and/or conferences as required.
• Lead marketing and leasing strategy to maintain occupancy targets.
• Regularly conduct unit inspections and daily walks of the property to ensure property safety, compliance, and curb appeal standards are being met.

Required Qualifications

• Education: High school diploma or equivalent
• Experience: 2+ years of affordable housing experience with LIHTC or Section 8
• Solid understanding of Fair Housing
• Skilled in income qualification, tenant file accuracy, and regulatory compliance

Skills & Competencies

• Strong customer service skills
• Strong competency in Microsoft Office suite and familiar with learning new software

Preferred Qualifications

• Education: Fair Housing Training
• Experience: RealPage Onesite experience is preferred

Physical & Work Environment Requirements

• Property must be walked on a daily basis to ensure all safety standards and company policies are being adhered to.