Property Manager, Real Estate and Facilities

About the role

The Corporate Services Property Manager works with multiple areas of the business at Dimensional Fund Advisors and third-party tenants to deliver best-in-class customer service and asset management for a single, Class AA real estate development.

Responsibilities

• Manages all day-to-day building operations and financial activities.
• Develops and supports preventive maintenance programs, engineering procedures, capital replacement schedules, and budget operating cost estimates.
• Conducts regularly scheduled inspections of building systems, common areas, customer and vacant spaces, and grounds to determine condition and recommend actions.
• Ensures a comfortable, safe, and attractive work environment for internal and external customers.
• Evaluates service request trends and recommends improvements.
• Responds to customer needs, ensuring prompt resolution of problems by administrative and building technical staff.
• Helps prepare, administer, and participate in the property’s emergency management plan.
• Ensures services comply with policies, procedures, regulations, and contractual obligations.
• Establishes permanent records and procedures for property safety inspection and incident reporting.
• Recommends or approves alterations, maintenance, and reconditioning as needed.
• Prepares and delivers timely, accurate, and complete financial reports in partnership with Finance.
• Develops and controls annual budgets for operating and capital expenditures.
• Forecasts management plans and prepares monthly performance evaluations, explaining variances.
• Reviews and approves invoices, requisitions, monthly rent edits, and ensures General Ledger accuracy.
• Maintains complete understanding of tenant leases, management contracts, vendor agreements, certificates of insurance, and other facility contracts.
• Acts as the primary point of contact for retail tenants, managing move-ins/move-outs, property tours, lease renewals, and enforcement.
• Provides formal supervision to employees and contractors within a functional or operational area.
• Responds to and resolves after-hours emergency calls in partnership with Engineering & Facilities personnel.
• Oversees timely review and approval of onsite Property Management/Facilities team expense reports and PTO requests, ensuring compliance with company policies.
• Fosters a high-performing team culture through regular performance discussions, coaching, feedback, and participation in annual performance reviews.
• Develops business relationships through membership and participation in professional, industry/trade, and civic organizations.
• Evaluates and improves technical advancements in the industry, including adopting relevant technology for informed decision-making.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree or equivalent experience.
• 5-7+ years of experience in managing commercial real estate.
• Expertise in Microsoft Office (Word, Excel, Outlook) with the ability to learn additional programs.
• Complete understanding of property financials, reporting variances, and adhering to annual operating budgets.
• Ability to multitask, manage multiple calendars, and work well under pressure.
• Self-starter who can manage multiple projects simultaneously and meet deadlines.
• Able to work equally well in a team environment and independently.
• Detail-oriented and highly organized.
• Experience building healthy and high-performing teams.
• Excellent relationship-building, persuasion, influence, presentation, and communication (verbal/written) skills.
• Ability to interact effectively with all levels of the organization, corporate executives, third-party owners, and contractors.

Preferred Qualifications

• Experience with work order system management, asset tracking, and ASHRAE.
• CPM or RPA certification, or commitment to obtain certification.
• State-specific Real Estate License or commitment to obtain certification.

Benefits

Dimensional offers a variety of programs to support employees, their families, and careers, including comprehensive benefits, educational initiatives, and special celebrations of company history, culture, and growth.