Property Manager, Multifamily

About the role

Property Managers are responsible for maintaining communities to a market-ready standard, ensuring a high level of service. They motivate high-performing teams to maximize property performance in a fast-paced environment.

Responsibilities

• Oversee all property operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
• Complete lease and renewal paperwork to company standards.
• Track and evaluate advertising and client traffic.
• Develop, mentor, lead, and manage a high-performing team, including leasing, customer service, maintenance, and management personnel.
• Drive revenues through competitive analysis and creative marketing programs.
• Lead by example, modeling Cushman & Wakefield’s mission to be the best national management company.
• Supervise day-to-day operations of the on-site team, ensuring adherence to company policies and procedures.
• Maintain resident files according to company standards.
• Foster a positive living environment through prompt conflict resolution and consistent follow-up.
• Manage and maintain the community budget and finances.
• Work with leasing staff to meet leasing and marketing goals.
• Determine leasing opportunities for staff and work on performance improvement and goal setting.
• Perform any other related duties as required or assigned.

Requirements

• Bachelor’s Degree preferred.
• Real Estate License preferred.
• 3+ years of Property Management experience.
• 3+ years of Management experience.
• Effective communication and customer service skills.
• Computer literate, including proficiency in Microsoft Office Suite and internet navigation.
• General office, bookkeeping, and sales skills with excellent oral and written communication.

Work Environment

This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regular travel is required.

Physical Demands

• Stand and walk for extended or continuous periods of time.
• Ascend and descend staircases, ladders, and/or step stools.
• Travel outside between buildings in varying outdoor weather conditions.
• Remain in a stationary position (sit or stand) for 85% of the time.
• Operate office machinery regularly.
• Travel up to 15% of the time, with varying frequency and duration.
• Exert up to 25 pounds of force occasionally, frequently, or constantly to lift, carry, push, pull, or move objects.

Benefits

• 120 Hours Paid Time Off annually; prorated upon hire.
• 40 Hours Sick Time annually; prorated upon hire.
• 2 Volunteer Days annually.
• 12+ Company Holidays annually.
• Paid Parental Leave.
• Medical, Dental, Vision, and Life Insurance, with supplementary options including pet insurance and pre-tax spending accounts.
• Early access to pay.
• Company Discounts Program with major retailers and service providers.
• Personal and Professional Development Resources, including LinkedIn Learning.
• Employee Assistance Program and Counseling Services.
• Retirement savings plans and disability insurance programs.

Pay

$76,500.00 - $90,000.00 annually, depending on experience, qualifications, and geographic location.