Property Manager, Multifamily

About the role

Property Managers are responsible for maintaining our communities to a market-ready standard, always ensuring high-level of service. Property Managers are also responsible for motivating high-performing teams to maximize the performance of the property.

Responsibilities

• Ensuring the smooth running of our community in a fast-paced environment.
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure completion to company standards.
• Track and evaluate advertising, and all client traffic.
• Developing, mentoring, leading, and managing a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
• Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
• Leading by example. Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company.
• Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintain residents' files in accordance with company's standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

Qualifications

• Bachelor’s Degree preferred.
• Real Estate License preferred.
• 3+ years of Property Management experience.
• 3+ years of Management experience.

Skills

• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping and sales skills and excellent oral and written communication skills.
• Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member.
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Be able to manage a team.

Benefits

• 120 Hours Paid Time Off annually; prorated upon hire.
• 40 Hours Sick Time annually; prorated upon hire.
• 2 Volunteer Days annually to give back to causes important to you and your community.
• 12+ Company Holidays annually.
• Paid Parental Leave to support you and your family.
• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing.
• Company Discounts Program offering savings with many major retailers and service providers.
• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth.
• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them.

Pay

$ 76,500.00 - $90,000.00

Schedule

Regularly required to travel.