Property Manager, Multifamily

About the Role

Property Managers are responsible for maintaining communities to a market-ready standard while ensuring a high level of service. They motivate high-performing teams to maximize property performance in a fast-paced environment.

Responsibilities

• Oversee all property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
• Provide superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
• Complete lease and renewal paperwork to company standards.
• Track and evaluate advertising and client traffic.
• Develop, mentor, lead, and manage a high-performing team, including leasing, customer service, maintenance, and management personnel, to maximize engagement and minimize turnover.
• Drive revenues through competitive analysis and creative marketing programs.
• Lead by example, instilling and modeling Cushman & Wakefield’s mission to be the best national management company.
• Supervise day-to-day operations of the on-site team, ensuring adherence to all policies and procedures.
• Maintain resident files in accordance with company standards.
• Resolve resident conflicts promptly to maintain a positive living environment.
• Manage and maintain the overall community budget and finances.
• Work with leasing staff to meet leasing and marketing goals.
• Perform any other related duties as required or assigned.

Requirements

• Bachelor’s Degree preferred.
• Real Estate License preferred.
• 3+ years of Property Management experience.
• 3+ years of Management experience.
• Effective communication and customer service skills.
• Computer literacy, including proficiency in Microsoft Office Suite and internet navigation.
• General office, bookkeeping, and sales skills, with excellent oral and written communication.

Work Environment

This role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regular travel between properties may be required.

Physical Demands

• May need to stand and walk for extended or continuous periods.
• Ability to ascend and descend staircases, ladders, and/or step stools.
• May be required to travel outside between buildings in varying weather conditions.
• Must remain in a stationary position (sit or stand) for 85% of the time.
• Regularly operate office machinery.
• Travel up to 15% of the time, with varying frequency and duration.
• Ability to exert up to 25 pounds of force occasionally, frequently, or constantly to lift, carry, push, pull, or move objects.

Benefits

Cushman & Wakefield provides eligible employees with an opportunity to enroll in a variety of benefit programs, including:

• Health, vision, and dental insurance.
• Flexible spending accounts and health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Paid and unpaid time away from work.

Pay

The compensation for this position ranges from $74,800.00 to $88,000.00, depending on factors such as geographic location, experience, qualifications, and applicability of collective bargaining agreements. The company will not pay less than minimum wage for this role.