Jobs · Sales · North Carolina

Property Manager - Morehead Hills

CCI · Durham, NC · 1 mo ago
On-siteSalesFull-time

Company Overview

CCI is a nationwide full‑service real estate platform focused on acquisition, asset management, property management, and development. The portfolio includes around 8,000 apartments and townhomes, primarily affordable housing for seniors and persons with disabilities, as well as multifamily rentals, office, and light industrial assets. CCI employs roughly 400 teammates in 30 states and is expanding.

About the Role

As a Property Manager at CCI you will lead on‑site teammates and be directly responsible for operational excellence at your assigned property. You will manage occupancy, resident satisfaction, HUD and local program compliance, safety, building upkeep, and financial performance while coaching and developing your team.

Responsibilities

  • Leadership and Management: Lead by example, reinforce CCI’s values, strengthen relationships with team members and stakeholders, foster accountability, manage recruitment, training, and support, and handle confidential information responsibly.
  • Property Performance: Maintain full occupancy, ensure resident and team satisfaction, collect receivables promptly, comply with regulations, uphold safety and cleanliness standards, adhere to budgets, assess performance, report to senior management, and implement recovery plans as needed.
  • Customer Service & Service Standards: Provide timely, high‑quality communication, resolve complaints and legal matters, develop marketing strategies that meet program requirements and Fair Housing rules, analyze market trends, and uphold CCI’s brand reputation.
  • Marketing: Create inclusive marketing plans compliant with HUD/Fair Housing and the AFHMP, use diverse channels to attract a broad applicant pool, ensure all materials meet brand standards, and continuously refine approaches based on market and competitor analysis.
  • Budgeting & Financial Management: Maximize revenue through occupancy and leasing, implement rent increases, collaborate on market surveys, control expenses, plan capital improvements, address budget variances, process payables promptly, and evaluate ROI on amenity enhancements.
  • Program Compliance: Ensure adherence to affordable‑housing programs (HAP contracts, Section 8, LIHTC), HUD inspection criteria (REAC/NSPIRE), lender inspections, refinance requirements, and stay current on federal, state, and local regulations, including potential rent‑control measures.

How to Succeed in This Role

  • Take initiative – understand goals, develop and deliver plans.
  • Be inquisitive – ask good questions and challenge the status quo.
  • Leverage technology – use tools to increase efficiency and performance.
  • Communicate effectively – excel in verbal and written communication with all stakeholders.
  • Pay attention to detail while seeing the big picture.
  • Stay flexible – adapt quickly to changing circumstances and go above and beyond when needed.

Requirements

  • 3+ years of experience managing people.
  • 1+ year of experience in property management or a related real‑estate discipline.
  • 1+ year of experience with standard real‑estate software (Yardi, Microsoft Office 365 preferred).
  • Experience with affordable‑housing programs (Project‑based Section 8, Section 202, LIHTC) preferred but not required.
  • Bachelor’s degree or equivalent professional experience.
  • Industry certification such as CPM, CAM, or similar preferred.

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