Property Manager- Market Place Apartments

About the Role

The Property Manager is a business leader who focuses on resident customer service and manages operations, leasing activity, renewals, collections, financial reporting, supplies, and communications for an assigned residential property. This role ensures compliance with company policies, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws governing multi-family housing operations.

Responsibilities

• Manage day-to-day operations, including team members, daily activities, and resources to achieve financial and operational goals.
• Inspect property regularly and verify the condition of vacant units.
• Manage daily property requirements and maintain long-range capital improvements planning.
• Ensure all monies received are deposited and recorded daily, following proper bookkeeping procedures.
• Compile weekly/monthly property status reports.
• Promptly respond to resident concerns, comments, and/or complaints.
• Prepare move-in paperwork, keys, and remotes for new residents.
• Maintain a professional, clean, and well-staffed office environment.
• Inspect make-ready apartments prior to move-in.
• Create and maintain a resident renewal program to encourage retention.
• Manage property maintenance with the assistance of the maintenance team.
• Evaluate timely completion of work orders and maintain compliance with required permits.
• Monitor electric, water, and gas usage on the property.
• Approve and submit invoices for payment in a timely manner.
• Maintain accurate records of property transactions and submit reports (rent rolls, delinquency reports, move-in/move-outs, etc.).
• Ensure rent and other charges are collected timely and posted daily.
• Ensure compliance with community policies and lease agreements, responding to violations.
• Assess move-out condition of apartments and send final account statements.
• Inform and refer liability claims, legal complaints, or violations to the Regional Manager and/or corporate office.
• Create, mentor, and manage a cohesive property management team.
• Coordinate orientation and ongoing training programs for property staff.
• Complete performance reviews and make recommendations for salary increases and/or advancement.
• Manage time off and submit payroll for processing.
• Ensure staff receives safety training and monitor safety precautions on the property.
• Report workers’ compensation issues and/or employee incidents to the appropriate parties.
• Understand the market and assist with marketing surveys and strategies.
• Supervise the leasing team to maximize property occupancy.
• Perform other duties as assigned to support property operations.

Requirements

• High school diploma or GED.
• Working knowledge of OneSite or other property management software.
• Reliable transportation, auto insurance, and a valid driver’s license.
• Proven ability to market properties.
• Strong communication and customer service skills.
• HUD/LIHTC experience.

Qualifications

• Preferred: CAM, ARM, or CCRM certification.
• Preferred: Bilingual or multilingual skills.
• Preferred: Minimum of one to two years’ experience as a multi-family LIHTC property manager.

Benefits

• Medical, Dental, and Vision insurance.
• Supplemental Insurance available.
• Employer-paid Life, AD&D, LTD, and STD.
• 401k Plan.
• Paid Vacation Time.
• Paid Sick Time.
• Opportunity for career advancement and continued education.

CLASSIFICATION: Full-Time, Hourly/Non-Exempt
SHIFT: Monday - Friday 8 am-5 pm
COMPENSATION: $30- $32 per hour (Eligible for monthly commissions and Quarterly bonuses)

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

For more information, visit our website: http://www.cornerstoneresidentialmgt.com