Property Manager III - Graham Terry

Position Overview

The Property Manager III oversees all aspects of the building's day-to-day operations, including rent collection, marketing, leasing, resident relations, and property maintenance. The Property Manager is responsible for promoting a sense of community among residents, working to solve problems and facilitate a responsible, positive environment, and acting as a liaison to our Resident Services team and outside agencies that provide services and case management to residents.

Building Information

The Graham Terry Apartments are located in the Downtown Seattle area and have 121 studio and 1-bedroom apartments restricted at the 30%, 40%, and 50% level. The building has regulatory agreements with the Washington State Department of Commerce.

Work Schedule

On-site, M-F, 8:30 am - 5:00 pm. The final schedule will be determined by the supervisor.

Your Impact

• Building Management: Oversee all aspects of day-to-day management of the building, including rent collection, marketing, leasing, resident relations, and maintenance of the property, working to meet or exceed Performance Goals.
• Managing Teams: Lead and manage a team of site employees. This includes providing guidance and support to the team, setting goals and expectations, conducting performance evaluations, and addressing areas for improvement.
• Ensuring Compliance: Understand and manage the operations guidelines for each property established within the Property Management Agreement and Management Plan.
• Building Relationships: Champion the ‘One Team’. Create strong teams at each site centered on Bellwether’s values of accountability, belonging, and collaboration.

Who You Are

• Three+ years prior to apartment management; experience managing residents and/or mixed-use real estate properties of 200+ units.
• Experience in the affordable housing industry preferred.
• One year of supervising staff.
• Previous affordable housing compliance experience demonstrates knowledge of initial and annual certification processes, including reviewing and interpreting background screening reports and calculating household income.
• Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement, or equivalent training/education.
• Proficient in Microsoft Office 365 applications.
• Excellent written and verbal communication skills.
• Ability to exercise discretion and confidentiality.
• Experience applying fair housing laws and local landlord/tenant laws.
• Exceptional customer service aptitude includes problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests.
• Highly organized and with strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality.
• Great interpersonal skills to apply in diverse working situations with a variety of coworkers.
• Proven ability to work independently and as part of a team.
• Experience working with Yardi property management software or equivalent.
• Certified Occupancy Specialist (COS), Spectrum Certified Credit Compliance Professional (c3P) or equivalent certifications.
• Experience managing HUD Section 8, 202/8, and/or PRAC 811 properties.
• Experience with Adobe Acrobat Pro software.
• Experience using KNOCK or similar CREM.
• Familiarity with Seattle Housing Authority Project-Based and Tenant-Based voucher programs.
• Completion of WSHFC Tax Credit Fundamentals and advanced training workshops.
• CCTV surveillance experience.
• Demonstrated ability to build effective partnerships with community constituencies and social service agencies.
• Experience working with social service programs for diverse populations and making referrals as appropriate.
• High school diploma or GED (equivalent education and experience may be substituted for the state requirements).

What We Offer

• Competitive compensation accompanied by a generous benefits package.
• Medical, dental, and vision insurance.
• A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future.
• Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year.
• An ORCA Transit Pass to navigate the city with ease.
• Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days.

Note

This role requires successful completion of a background check in accordance with Seattle’s Fair Chance Employment Ordinance.