Property Manager

Responsibilities

• Manage and oversee the day-to-day operations, maintenance, administration, and improvement of residential and commercial properties.
• Plan, prepare, and manage property operating budgets, including forecasting requirements, scheduling expenditures, and monitoring financial performance.
• Collect rent, process payments, and ensure timely payment of property-related bills in alignment with budget and company policies.
• Analyze budget variances, identify issues, and initiate corrective actions to maintain financial performance and meet property objectives.
• Investigate and resolve tenant complaints promptly while maintaining a high level of customer service and tenant satisfaction.
• Enforce rules of occupancy and property policies to ensure a safe, orderly, and compliant living and working environment for tenants.
• Inspect vacant units and coordinate necessary repairs, maintenance, and preparations to ensure units are ready for occupancy.
• Coverage and supervision of building maintenance by contracting with appropriate maintenance services and overseeing the quality and timeliness of repairs.
• Secure properties by contracting with security patrol services, installing and maintaining security devices, and establishing precautionary policies and procedures.
• Respond to emergencies and urgent property issues in a timely and professional manner, coordinating with vendors and contractors as needed.
• Facilitate leasing activities, including showing and leasing space, preparing lease agreements, and negotiating lease terms in line with company guidelines.
• Administer lease documentation accurately and maintain organized records for tenants, leases, and related property files.
• Ensure compliance with federal, state, and local legal requirements by enforcing adherence to regulations and advising management on necessary actions.
• Support month-end financial processes, including account reconciliation, financial reporting, and review of ledgers and accounting records.
• Assist with asset management activities by monitoring property performance, identifying opportunities for improvement, and supporting long-term value preservation.
• Manage service contracts and vendor relationships, including contractor procurement, negotiation, and oversight of service delivery.
• Collaborate with internal teams and external service providers to ensure building systems operate efficiently and meet safety and performance standards.
• Maintain accurate documentation and records related to budgets, expenditures, leases, maintenance activities, and compliance requirements.

Essential Skills

• 0–2 years of experience in real estate property management or a closely related role.
• Working knowledge of residential and commercial property operations, including leasing, maintenance, and tenant relations.
• Financial analysis skills with the ability to interpret budgets, variances, and property financial performance.
• Knowledge of property tax concepts and their impact on property operations and financials.
• Experience with month-end closing processes and account reconciliation in a property management or accounting environment.
• Ability to prepare and interpret financial reports, including income statements and budget-to-actual analyses.
• Familiarity with ledgers and accounting software used in property management or related fields.
• Strong attention to detail and accuracy in financial, lease, and operational documentation.
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and priorities across several properties.
• Proficiency in property management practices, including rent collection, lease administration, and building maintenance coordination.
• Effective written communication skills for preparing emails, reports, lease documents, and correspondence.
• Effective listening skills to understand tenant needs, vendor issues, and internal requirements.
• Critical thinking skills to analyze issues, identify solutions, and implement corrective actions.
• Able to work effectively with contractors, service providers, trades, and vendors to complete maintenance and improvement projects.
• Customer service skills for interacting professionally and courteously with tenants and other stakeholders.

Additional Skills & Qualifications

• Bachelor’s degree in business administration, real estate, or a related field is preferred.
• Proficiency in MRI Property Management Software is a plus.
• Experience in commercial property management and leasing is highly beneficial.
• Experience with contractor procurement and service contract management.
• Advanced proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook, is preferred.
• Strong reading comprehension skills to interpret leases, contracts, regulations, and technical documentation.
• Demonstrated ability to coordinate multiple vendors and service providers to meet property needs and timelines.
• Able to adapt to changing property requirements and support both residential and commercial environments.