Property Manager II - The Parker

Position Overview

We're seeking an enthusiastic Property Manager II to help lead daily operations. As Property Manager II, you will help oversee all aspects of day-to-day management of a building, including rent collection, marketing, leasing, resident relations, and maintenance of the property, while also promoting a sense of community among residents, working to solve problems and facilitate a responsible and positive community.

Building Information

The Parker Apartments are located in Lower Queen Anne and have 50 units. The building is comprised of Low Income Housing Tax Credits, Office of Housing, and 8 Project-Based Section 8 units.

Work Schedule

On-site, Monday-Friday, 9:00 am-3:30 pm | 30 hours/week. Some evening or weekend hours may sometimes be required to meet leasing appointments. The final schedule is to be determined by the supervisor.

Your Impact

• Building Management

• Oversee all aspects of day-to-day management of the building including rent collection, marketing, leasing, resident relations, and maintenance of the property, working to meet or exceed Performance Goals.
• Meet regularly with Maintenance Manager/Supervisor to review work orders, unit turn schedules, preventative maintenance, and general property needs.
• Act as a liaison with Resident Services or outside agencies providing services and case management to residents.
• Maintain accurate data for leasing, compliance, maintenance, and resident ledgers in Yardi.
• Collaborate with a dedicated Resident Coordinator to provide resources and referrals to residents.

• Team Collaboration

• Help lead and manage a dedicated Maintenance Tech. This includes providing guidance and support to the team, setting goals and expectations, conducting performance evaluations, and addressing areas for improvement.
• Create an environment that inspires a high level of service for residents to increase access to opportunities and resources that support resident stability, while tracking resident satisfaction and retention, and adjusting when needed.

• Ensuring Compliance

• Understand and manage the operations guidelines for each property established within the Property Management Agreement and Management Plan.
• Initiate and complete annual resident recertifications and extended vacancy reporting.
• Possess knowledge of Bellwether policies, landlord/tenant law, fair housing laws, and property management software procedures.

• Building Relationships

• Champion the ‘One Team’. Create strong teams at each site centered on Bellwether’s values of accountability, belonging, and collaboration.
• Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same.
• Create a sense of community among residents, coordinating and engaging in regular events.
• Champion and cultivate an inclusive work environment.

Who You Are

• Two+ years prior apartment management or leasing experience in the property management industry. Equivalent education/experience may be substituted for stated requirements.

• Experience in the affordable housing industry preferred.

• Experience with security and safety, monitoring activity, responding to/reporting safety concerns, conducting investigations, and cooperating with local law enforcement, or equivalent training/education.

• Proficient in Microsoft Office 365 applications.

• Excellent written and verbal communication skills.

• Ability to exercise discretion and confidentiality.

• Experience applying fair housing laws and local landlord/tenant laws.

• Exceptional customer service aptitude includes problem-solving skills and the ability to respond quickly and tactfully to both internal and external customer requests.

• Highly organized and strong attention to detail, capable of taking personal initiative in a project as needed, making sure all work is completed and of high quality.

• Great interpersonal skills to apply in diverse working situations with a variety of coworkers.

• Proven ability to work independently and as part of a team.

• Experience working with Yardi property management software or equivalent.

• Completion of SWHFC Fundamentals and Advanced training workshops.

• Experience with Seattle Housing Authority Section 8 Project and Tenant Based programs.

• Experience using KNOCK or other CREM

• Experience working with AMSI/eSite or equivalent property management software.

• Familiarity with service-enriched housing programs, such as Sound Families and HOPWA.

• Demonstrated ability to build effective partnerships with community constituencies and social service agencies.

• Experience working with social service programs for diverse populations and making referrals as appropriate.

• High school diploma or GED (equivalent education and experience may be substituted for the stated requirements).

What We Offer

• Competitive compensation accompanied by a generous benefits package.

• Medical, dental, and vision insurance.

• A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future.

• Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year.

• An ORCA Transit Pass to navigate the city with ease.

• Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days.

Note

This role requires successful completion of a background check in accordance with Seattle’s Fair Chance Employment Ordinance.