Property Manager II

About the role

The Community Manager oversees daily operations, financial performance, and resident satisfaction at the ReNew Neill Lake community. This role requires strong leadership, effective cost control, operational consistency, and the ability to build and guide a high-performing on-site team.

Responsibilities

• Maximize net operating income (NOI) through effective budget management and cost control strategies.
• Maintain high occupancy levels through proactive marketing, leasing strategies, and resident retention initiatives.
• Develop, implement, and adjust marketing plans based on market conditions and competitor analysis.
• Prepare and submit all required operational and financial reports accurately and on time.
• Recruit, train, mentor, and lead the on-site team; ensure performance expectations and company standards are consistently met.
• Implement all company policies and procedures in accordance with the operations manual.
• Lead daily and weekly team meetings to set goals, provide direction, and foster motivation.
• Ensure property safety and operational excellence through regular inspections of grounds, buildings, and vacant units.
• Cook up and adjust marketing plans based on market conditions and competitor analysis.
• Coordinate vendors to ensure all vacant units are turned and ready for occupancy promptly and to company standards.
• Conduct and analyze regular market surveys to ensure competitive positioning.
• Uphold a high level of customer service and effectively address resident concerns and issues.

Special Requirements

• Regularly required to sit, stand, walk, talk, hear, and use hands, arms, legs, and back.
• Occasionally climb.
• Must be able to work on a computer and telephone for extended periods.
• Able to detect auditory and visual alarms.
• Availability to work flexible and extended hours, including weekends, as needed.

Benefits

• Company-paid employee-only health insurance
• Vacation and sick time
• Company-paid holidays
• Life insurance
• Employee discounts
• Opportunities for professional development and career growth

Qualifications

• High school diploma or equivalent required
• CPM, CAM, RMP, or CMCA certifications preferred but not required

Essential Skills & Competencies

• Strong leadership and team-building abilities
• Excellent communication and customer service skills
• Ability to manage high-stress situations effectively
• Strong organizational and administrative skills
• Time management and the ability to prioritize effectively
• Superior collection and financial management skills
• Sales and leasing acumen
• Knowledge of state Fair Housing laws

Learning & Development

• Commitment to ongoing training and professional growth through company education programs
• Ability to perform intermediate mathematical calculations
• Utilize property management software