Property Manager II

About the role

The Property Manager II is responsible for leading, planning, directing and overseeing the management operations for one or more of the agency properties; managing the properties in an efficient, cost-effective manner, in compliance with applicable rules and regulations; and providing a quality, well-maintained housing community for the residents.

Responsibilities

• Reviews proposed annual budgets with Maintenance Supervisor and Area Property Manager, reflecting on previous budget expenditures, forecasting future revenue and expenses and analyzing market data relating to budgets;
• Aggressively take actions to ensure property meets or exceeds established net profit objectives;
• Reviews Monthly budget to actual variance analysis in a timely manner to ensure that expenses are constantly in line with projected expenditures for the property;
• Works in conjunction with maintenance supervisors to prepare each property’s 5-year capital need assessment prior to Area Property Manager review;
• Reviews property inventory and capital needs assessments annually;
• Reviews/approves P2P invoices; monitors and maintains purchasing controls at the property;
• SUBMIT ANY PROJECT IMPROVEMENTS FOR APPROVAL BY THE AREA PROPERTY MANAGER;
• Compliance Reviews and interprets Federal, State, and specific HUD guidelines for PBRA programs;
• Monitor compliance for any programs that are at the site including PBRA S-8, and Market Rate;
• Keep property in compliance with Regulatory Authority rules for these programs;
• Conducts monthly file reviews to ensure integrity and compliance with all documents pertaining to the agency’s rental programs, and provides technical assistance to staff and internal and external compliance personnel;
• Performs annual and unit inspections with Leasing staff and Maintenance Technicians when necessary;
• Ensures that annual and interim re-certifications are processed on a timely basis;
• Prepares reports adhering to requirements of local, state and federal entities;
• Provides detailed reports for the Area Property Manager to facilitate their reporting requirements;
• Maintains lease enforcement of property staff;
• Maintains tenant account receivables, collection loss, occupancy percentages, legal process, and provides direction to property staff;
• Ensures that required legal approvals for applicants seeking property management are secured;
• Maintains Management Agreements and renew at expiration;
• Ensures efficient resident selection and screening;
• Complies with all Fair Housing Laws;
• Leadership & Supervision Interpret and apply Management personnel policies, departmental policies, and other relevant policies and procedures and consults with Human Resources;
• Monitor performance of subordinates through periodic inspections of properties and information reports;
• Reviews and approves time and leave reports for assigned staff, and approves leave requests;
• Coordinates staffing with the Area Property Manager, Director and/or Assistant Director for PM to assure that all properties are adequately staffed;
• Prepares and review performance appraisals and discuss with subordinates as well as counsel employees regarding job performance and document in accordance with established procedures;
• Performs corrective action as needed;
• Conducts or coordinates training programs for all new employees, and periodic training for other employees;
• Maintains and analyzes the effectiveness of policies and procedures and recommends changes as needed;
• Tenant/Property Management Work closely with Leasing Staff ensuring that established occupancy targets are reached and maintained;
• Provides exceptional customer service to prospective tenants, vendors, and co-workers;
• Coordinates social activities with property management to ensure resident satisfaction and retention;
• Ensures that all assigned personnel comply completely with established quality control and tenant satisfaction standards;
• Responsible to handle or ensure that all tenants complaints are resolved professionally and in a timely manner ensuring that a win-win solution results and that both the tenant and the company are satisfied with the outcome;
• Conducts monthly property visits and inspect all reported vacancies followed by submitting reports to Central Office;
• Maintains initial marketing and lease-up efforts for new properties ensuring that all units are leased in compliance with all regulatory agreements;
• Articulates clearly and accurately when communicating with other departments of the agency, federal, state and local governments, and private investors and other customers;
• Affirms property security requirements and recommends changes as necessary.

Requirements

• Bachelor’s degree in business administration, Real Estate, Finance, Accounting, or related field and (3) years of experience in multi-family property management.

Qualifications

• Basic knowledge of programs and procedures relating to property management for assisted properties, Low Income Housing Tax Credit, and other related federal housing programs or a combination of education and work experience that meet the requirements of the KSAs for this position.

Skills

• Proficiency at multi-tasking, demonstrated expertise in managing multiple complex projects simultaneously in addition to managing day-to-day operations, results oriented, Self-starter that has displayed the ability to excel in an unstructured environment and complete tasks according to deadlines.

Benefits

Full-time, Civil Service positions - 10 Vacation Days per year (increasing after 5 years of service) 1 Sick Day per month 12 Paid Holidays per year
Public Safety - Sworn and Civilian positions - 20 vacation days per year 3 Personal days per year 1 Sick Day per month 12 paid holidays per year
Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
Full-time, Non Civil Service positions - contact hiring department for benefits information
Seasonal/Temporary positions - no benefits offered.