Property Manager II 02-26

About the role

PAMI is seeking a Property Manager to join our high-performing management team in Austin. This position is responsible for the day-to-day management of assigned properties, including direct supervision of all on-site staff.

Responsibilities

• Deliver exceptional customer service to residents, vendors, coworkers, community partners, and the general public, treating all individuals with dignity and respect.
• Engage residents to foster a positive community environment, promote conservation of utilities and responsible community living.
• Supervise assigned staff, model professionalism, provide training, conduct performance evaluations, and manage corrective action when necessary.
• Build a positive, accountable work environment that promotes teamwork and operational excellence.
• Maintain accurate and well-organized electronic resident files.
• Ensure timely completion of annual and interim recertifications in compliance with HUD and agency requirements.
• Work directly with residents to gather documentation, complete required forms, and obtain signatures.
• Enforce lease terms, House Rules, and policies equitably, while maintaining complete documentation to support compliance actions.
• Ensure all administrative and maintenance areas are safe, organized, and professional.
• Delegate and monitor completion of maintenance requests.
• Maintain strong curb appeal and overall property condition.
• Monitor property financial performance, including preparation of the annual operating budget.
• Review expense reports regularly and oversee the purchase order process.
• Participate in development of the annual capital plan for the property.
• Aggressively pursue rent and fee collection in compliance with policies and regulations.

Requirements

• High school diploma or G.E.D. and one year of related experience or training; or an equivalent combination of education and experience.
• Working knowledge of Microsoft Word, Excel, and Google Workspace.
• Two years of college in business, public administration, or social sciences; eighteen months of related experience; or equivalent combination.
• Experience in property management or housing development.
• Experience using Elite and/or Yardi property management systems.
• Language skills in Spanish, Vietnamese, or American Sign Language.
• Certified Occupancy Specialist (COS) and Tax Credit Specialist (or equivalent) required within six months of hire.
• Knowledge of Housing Authority operations, affordable housing management practices, HUD regulations, and local social service resources.

Qualifications

• High school diploma or G.E.D.
• One year of related experience or training.
• Two years of college in business, public administration, or social sciences.
• Equivalent combination of education and experience.
• Experience in property management or housing development.
• Experience using Elite and/or Yardi property management systems.
• Language skills in Spanish, Vietnamese, or American Sign Language.
• Certified Occupancy Specialist (COS) and Tax Credit Specialist (or equivalent).
• Knowledge of Housing Authority operations, affordable housing management practices, HUD regulations, and local social service resources.

Skills

• Customer service skills
• Community engagement
• Supervisory skills
• Compliance and leasing
• Operations and maintenance
• Financial management

Benefits

• Paid sick leave, annual leave, birthday leave & federal holidays
• 100% of employee health insurance premiums paid by the agency
• Supplemental health, dental, vision, and life insurance options for employees and family
• Employee Assistance Program
• Hybrid work schedule available

Pay

$54,308.80 per year

Schedule

Hybrid work schedule available

Benefits

See details on the HACA website: https://www.hacanet.org/employment/