Property Manager I (ThirtyOne Elm - MT)

About the role

The Property Manager I position at ThirtyOne Elm is responsible for overseeing the daily operations, leasing, financial performance, maintenance, and compliance of a 74-unit multifamily residential community in Springfield, MA.

Responsibilities

• Manage the daily operations of a multifamily residential community, ensuring strong occupancy, resident satisfaction, and regulatory compliance.
• Oversee leasing activities, including marketing, rental applications, move-ins, move-outs, recertifications, renewals, and rent increases.
• Drive occupancy, rent collections, resident retention, and revenue goals.
• Prepare and manage property budgets, financial reports, purchase orders, invoices, and monthly variance reporting.
• Ensure compliance with all applicable federal, state, local, LIHTC, HUD, and affordable housing program requirements, where applicable.
• Partner with maintenance teams to maintain the property, preserve assets, and ensure completion of preventive maintenance programs.
• Lead, train, and develop site team members while promoting a positive, customer-focused culture.

Requirements

• A high school diploma or GED equivalent.
• 1-3 years of experience in property management, multifamily housing, leasing, or residential operations.
• A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Previous supervisory, team lead, leadership, or employee development experience.
• Knowledge of property management operations and landlord-tenant laws.
• Experience using Microsoft Office and web-based business applications.
• Strong customer service, communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work effectively with diverse residents, colleagues, and vendors.
• Strong attention to detail and financial accountability.

Preferred Qualifications

• Bachelor's degree in Business, Real Estate, or a related field.
• Experience with LIHTC, HUD, Section 8, or other affordable housing programs.
• Experience with Yardi, RealPage, or other property management software.
• Experience with recertification process.
• Knowledge of leasing, marketing, resident retention, and occupancy strategies.
• Professional certifications such as CAM, ARM, RAM, SHCM, NAHP-CPL, CGPM, C3P, or equivalent.

Benefits & Perks

Eligible full-time U.S. employees enjoy a competitive benefits package, including:

• Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service.
• Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options.
• 401(k) with company match and company-paid life, AD&D, and long-term disability insurance.
• Tuition reimbursement, professional development opportunities, and career growth resources.
• Wellness programs, employee assistance resources, commuter benefits, and employee discount programs.
• Flexible and hybrid work options for eligible positions.

Learn more about our benefits at https://www.winnbenefits.com.