Property Manager

Responsibilities

• Provide effective, professional customer service.
• Effectively manage the administrative staff to ensure deadlines are met and protocols are in line with company goals.
• Knowledge of the budgetary process as it relates to operating and capital expenditure budget.
• Ability to communicate effectively, both verbally and in writing.
• Manage assigned portfolio with expertise and efficiency to achieve financial and operational objectives; increase and maintain overall quality of life; develop and maintain tenant/landlord relations; monitor conditions and capacity of building systems; effectively address issues as they arise.
• Oversee the building superintendent as well as all maintenance staff In liaison with Facilities Director where applicable
• Maintain logs and reports of building maintenance
• Review Tenant Ledger and NYCHA / subsidy register on a monthly basis for any rent discrepancies.
• Review Aged Delinquency Report on a monthly basis to determine arrears and report what procedure is in place to reduce the arrears.
• Issues written arrears notice to clients with a follow-up procedure in place.
• Review and sign off Invoices on the weekly basis
• Monitor and enforce lease violations
• Assist with Annual Recertification (NYCHA and LIHTC).
• Conduct annual unit inspections
• Collections income documentation from clients and update Tenant Income Certification forms in coordination with Property Accountant/Portfolio Manager
• Drafts lease renewal forms and calculates rent based on HUD and/or NYC Rent Guidelines.
• Collects client signatures on lease renewals in coordination with Portfolio Manager and Property Accountant.
• Handles the certification and removal of building violations from various NYC agencies
• Assists leasing dept. with screening of applicants for vacant apartments for LIHTC and compliance.
• Interface with HRA, APS and other social service and referring agencies.

Requirements

• Associates Degree (60 or more college credits) required
• Bachelor’s degree preferred
• Must use Yardi Voyager, Excel and word software effectively
• Knowledgeable of city agencies (NYCHA, HPD, DOB, ECB, HDC), certifications, violations, etc.
• Certified Low Income Tax Credit Specialist preferred
• 3 or more years managing residential rental properties of portfolio w/ 5 or more assets
• Supervisory experience of 5 or more staff
• P&L responsibility and budgetary experience
• Working knowledge of applicable NYS Rent Stabilization regulations, NYC Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management
• Affordable housing experience
• Excellent interpersonal and communication skills are required for daily interaction with tenants
• Excellent writing and communication skills
• Excel and Word proficiency required
• Knowledge of SiteCompli a plus
• Bi-lingual (Spanish) Preferred