Property Manager I

Position Summary

The Property Manager is responsible for leading, planning, directing and overseeing the management operations for one or more of the agency properties; managing the properties in an efficient, cost-effective manner, in compliance with applicable rules and regulations; and providing a quality, well-maintained housing community for the residents.

Typical Duties

• Direct the admission process for all applications for housing, manage the leasing process for housing residents
• Conduct annual re-examinations and interim adjustments to rent timely, accurately and in compliance with HUD's Rental Integrity Standards.
• Supervise day-to-day operations of the property.
• Control, monitor and evaluate the performance of the leasing staff in compliance with the Human Resources Policy.
• Maintain the financial health of the property; ensure a "High" performance standard under HUD's assessment system indicators.
• Manage the work of the property in a manner that complies with all applicable Federal, State and local laws, regulations, and MDHA policies and procedures.

Resident Advocacy

• Work with residents to ensure that they receive accurate and timely information, opportunities for input, fair hearings on problems, and support for their ideas and activities, including taking part in the planning and redevelopment process for the site.
• Act as an advocate for residents with education, employment, health, or other non-housing service agencies.
• Maintain adequate systems for resident safety and security.
• Recommend improvement in operating policies and procedures, including submitting sample wording for such improvements to the Area Property Manager.
• Submit weekly, monthly and annual reports.
• Develop marketing plan for property.

Minimum Qualifications

• Bachelor’s degree in business administration, Management, Marketing, or Finance or a High School diploma with the Certified Apartment Manager designation plus three (3) years of property management and leasing experience.
• Two years of initial lease-up experience on a new tax credit property.
• Valid Tennessee driver's license, Certified Occupancy Specialist (COS) certification, Tax Credit Compliance Certification, Certified Financial Specialist (CFS) or able to attain within one-year of employment.

Interpersonal Skills

• Ability to effectively lead and manage to maximize the performance of property personnel: thrive under pressure in a fast paced environment; self-directed with the ability to successfully solve problems independently; be fiscally responsible, ability to make sound decisions, establish and maintain good working relationships with others; strong analytical abilities, detailed oriented, ability to manage ever changing priorities (multi- task); communicate well with others (oral and written) with good organizational skills; able to give and receive constructive criticism, and ability to embrace change

Technical Expertise

• Knowledge of management, general accounting, real estate and PBRA HUD Handbook 4350.3 REV-1 and subsequent notices, including rent calculation, eligibility, verification, recertification, tenant screening, and Fair Housing.

Resilience

• Willingness, mental and physical ability to perform the duties involved in this classification.